Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
This TV has awesome features
on November 5, 2025
Posted by: Snoop0001
[This review was collected as part of a promotion.] The picture quality is very good for movies, sports and games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall tv
on November 5, 2025
Posted by: Jmgamer11
from London ky
Good tv overall love that it has Bluetooth my only issue is there is no AUX port or composite ports. Other then that love the tv the sound is really good picture quality is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay.
on November 5, 2025
Posted by: Jugg
I bought it for gaming. It has a game mode. I have a ps5. I cant use game mode. It ruins it. Makes it start clipping lines don't match.
Response from Samsung USBy Samsung Brand Ambassador, November 6, 2025
Jugg,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV'S best appliances
on November 5, 2025
Posted by: Cris
I LOVE MY SAMSUNG TV AND HOW SAMSUNG WORKS!!!! You guys got all my business
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on November 5, 2025
Posted by: Titus21
I would not buy any other namebrand TV than Samsung. They have the greatest picture easy connect to. Just overall the best TVs I’ve ever owned and now I have six of them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung best picture
on November 5, 2025
Posted by: Nick
from Rome Georgia
This television has an excellent quality and picture resolution. I am extremely pleased with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung Product I’ve ever bought
on November 5, 2025
Posted by: NikNok
from Buffalo, NY
This is the worse tv I’ve purchased in awhile. Samsungs move from android tv software to their own is awful. AirPlay doesn’t connect well. Having my pc and Xbox and swapping inputs is also a hassle. I have never been more disappointed in a Samsung product, which is unfortunate because I had nothing but praise until now. I spent more l and wish I bought a fire tv or any other smart tv brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, November 6, 2025
NikNok,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Junk!!!!
on November 5, 2025
Posted by: Junk
Absolute junk didn’t last a year 4” on right side went black
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, November 6, 2025
Junk,
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US