Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
EXCELLENT PICTURE QUALITY
on October 23, 2025
Posted by: Nacakes
from Cleveland, Ohio
I chose Samsung because I have purchased other TV & audio products by Samsung in the past. I am not disappointed at all. The picture quality of my TV is superb and connectivity set up was easy and flawless. Resolution is very clear and the programs being viewed are almost life like. The refresh, for me, seems is instantaneous and there are no hiccups. As far as TV & audio I will always consider Samsung my premium brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the TV BUT, Not the remote!
on October 26, 2025
Posted by: AngelsTV
[This review was collected as part of a promotion.] We love our TV, the picture is so clear. The only thing I dont like is the Solar Remote! We have bought 2 Solar, and 1 not solar and they end up not working again after about a month!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
where to begin?
on October 27, 2025
Posted by: LoveExists
[This review was collected as part of a promotion.] First of all, this device is absolutely incredible. I've had samsung tvs previously and this takes the cake without a doubt.
Not gonna find a sharper image anywhere else on the market. Football games? Forget bout it! During crunch time can almost feel on the field.
If in the market for a new TV, definitely check out this line of em!
Not gonna find a sharper image anywhere else on the market. Football games? Forget bout it! During crunch time can almost feel on the field.
If in the market for a new TV, definitely check out this line of em!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture
on October 28, 2025
Posted by: Masterd2414
[This review was collected as part of a promotion.] I have never seen a picture as good as Samsung. I was LG everything and then once I got my qled for my son. I would tell everyone to buy one. Only issue was its not old and we got the black screen of death. I was alittle upset with that. But with today's economy I don't think I can get a new one for a while. Still a great tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY TV ;)
on October 29, 2025
Posted by: Arizonabob
[This review was collected as part of a promotion.] Excellent tv ,easy remote easy to adjust controlls
Great color ,picture is like watching 3D live in front of me action. Sometime it looks like I could reach in and grab something....but alas its only a tv picture!
Great color ,picture is like watching 3D live in front of me action. Sometime it looks like I could reach in and grab something....but alas its only a tv picture!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on October 29, 2025
Posted by: Thelma
My 50 inch Crystal tv stopped working after less than 1 year!
Response from Samsung USBy Samsung Brand Ambassador, October 29, 2025
Thelma,
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall
on October 31, 2025
Posted by: EveCat
[This review was collected as part of a promotion.] I like the picture quality, ease of use, sound quality and user experience navigating the menu. Great quality so far (1 year old). Overall great TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok but it bugs out on some apps
on October 31, 2025
Posted by: Love2bme
[This review was collected as part of a promotion.] It always kicks me off my hbomaxx and says network error when my wifi is working just fine
Value
4
Written by a customer while visiting Samsung US