Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Best picture
on October 28, 2025
Posted by: Masterd2414
[This review was collected as part of a promotion.] I have never seen a picture as good as Samsung. I was LG everything and then once I got my qled for my son. I would tell everyone to buy one. Only issue was its not old and we got the black screen of death. I was alittle upset with that. But with today's economy I don't think I can get a new one for a while. Still a great tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY TV ;)
on October 29, 2025
Posted by: Arizonabob
[This review was collected as part of a promotion.] Excellent tv ,easy remote easy to adjust controlls
Great color ,picture is like watching 3D live in front of me action. Sometime it looks like I could reach in and grab something....but alas its only a tv picture!
Great color ,picture is like watching 3D live in front of me action. Sometime it looks like I could reach in and grab something....but alas its only a tv picture!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on October 29, 2025
Posted by: Thelma
My 50 inch Crystal tv stopped working after less than 1 year!
Response from Samsung USBy Samsung Brand Ambassador, October 29, 2025
Thelma,
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall
on October 31, 2025
Posted by: EveCat
[This review was collected as part of a promotion.] I like the picture quality, ease of use, sound quality and user experience navigating the menu. Great quality so far (1 year old). Overall great TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok but it bugs out on some apps
on October 31, 2025
Posted by: Love2bme
[This review was collected as part of a promotion.] It always kicks me off my hbomaxx and says network error when my wifi is working just fine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional value for the price!
on November 2, 2025
Posted by: TodoSamsung100
[This review was collected as part of a promotion.] The picture is as good as you could ask for. The 4K is crystal clear and it integrated right up with my Alexa and SmartThings. I highly recommend this TV if you're not getting top of the line such as QLED or OLED.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on November 5, 2025
Posted by: BArizona
[This review was collected as part of a promotion.] The setup was quick. It's easy to use and works well with my other Samsung products. Overall has great features and provides a quality experience at a fair price compared to other options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
55 led
on November 5, 2025
Posted by: Moe61
Wish I could share my videos like I did with my old one but screen share works to.
Written by a customer while visiting Samsung US