Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
SAMSUNG 55
on October 20, 2025
Posted by: CALVIN
from SPOKANE WASHINGTON'S
THIS IS A REPLACEMENT FOR THE SAME TV BROKEN BY GRAND SON WE LOVE IT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV
on October 20, 2025
Posted by: Juligee
from California
The picture and overall resolution is great. The start up instructions were not included but online. I guess we're a bit old school and like an instruction manual. The one thing that is still difficult to master is the remote and channel changing. We have not yet figured out how to designate our favorite channels or to select a channel without scrolling through the whole thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 20, 2025
Posted by: theGarth
from Indiana
Really good picture. Fast response. Clear. Reliable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 58” TV
on October 20, 2025
Posted by: OleMoeJoe
We r so pleased by our new Samsung TV and its picture and sound. Our 14 yo connected the tv and our surround sound. The resolution is awesome and it is so fast, refresh is fast.
The new processor is awesome and we have only good things to say and recommend about this tv.
The new processor is awesome and we have only good things to say and recommend about this tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on October 20, 2025
Posted by: Voodoo1
Picture quality and color is spot on. I love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv no complaints
on October 20, 2025
Posted by: Madmax
from Carmel, Indiana
Display is crystal clear clearest TV I’ve ever had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
REMOTE SUCKS
on October 20, 2025
Posted by: MOVIEMADE
For the price I would say it's very good, picture is great, only thing is the remote sucks !!!! Guess they were trying be like Mercedes with the one nob, different streaming services don't work the same and after 6 months it still sucks!!!
Written by a customer while visiting Samsung US
Customer Rating
3
nice tv but confusig for seniors......roku is much
on October 20, 2025
Posted by: tony
paid alot of money for samsing tv...and no football sunday unless you pay mor shame on you
Response from Samsung USBy Samsung Brand Ambassador, October 21, 2025
tony,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US