Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
2
Remote Controller Confusion
on October 20, 2025
Posted by: DuBee
from Illinois
TV’s fine the controller is a real problem and not straight forward to use!
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
4
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
DuBee,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
the product that is made by your company is great.
on October 20, 2025
Posted by: maduzer
[This review was collected as part of a promotion.] the clear of what the picture shows is that of great views.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 20, 2025
Posted by: Mike
Easy to operate and picture is excellent great tv overall
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on October 20, 2025
Posted by: Upgrade
Very happy with the quality and performance of my Samsung tv.
Written by a customer while visiting Samsung US
Customer Rating
4
Happy
on October 20, 2025
Posted by: Kenai Dave
Very happy with my purchase. If anything could be better would be a remote that is easer ( I’m old)
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG 55
on October 20, 2025
Posted by: CALVIN
from SPOKANE WASHINGTON'S
THIS IS A REPLACEMENT FOR THE SAME TV BROKEN BY GRAND SON WE LOVE IT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV
on October 20, 2025
Posted by: Juligee
from California
The picture and overall resolution is great. The start up instructions were not included but online. I guess we're a bit old school and like an instruction manual. The one thing that is still difficult to master is the remote and channel changing. We have not yet figured out how to designate our favorite channels or to select a channel without scrolling through the whole thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 20, 2025
Posted by: theGarth
from Indiana
Really good picture. Fast response. Clear. Reliable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US