Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Best TV yet!
on October 20, 2025
Posted by: Michael_M
from New York City - Metro / NJ
Wow, this 65" is my latest Samsung TV. I can't say enough about Samsung products. All my TVs, PC monitors and Smart Phones are Samsung for a reason. Samsung products are second to none. This TV is no different, great picture, it's very responsive and I love the OS. I have an older TV that I wish I could upgrade to this OS, other than that, that TV still works great it's about 7 years old. I have a 32" Samsung TV we keep as a spare, I bought that one around 2010! Can't kill these TVs! They're the best!! Samsung, keep making great products, me and my family will keep buying them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it
on October 20, 2025
Posted by: Deandowop63
I enjoy the sharp picture quality and the smooth flow of movement between the scene changes and characters. My only issue (small though) is dark scenes that are difficult to see, which attest to the fact of the rich dark colors displayed.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great resolution
on October 20, 2025
Posted by: Lynn
from Texas
The resolution display is phenomenal however the downfall is that it’s slow often times to react. It lags , for example I move to the right with the remote and it takes about 2-3 seconds to react and tab over to the right. Overall , quality is great. Sound quality is good.
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Remote Controller Confusion
on October 20, 2025
Posted by: DuBee
from Illinois
TV’s fine the controller is a real problem and not straight forward to use!
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
4
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
DuBee,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
the product that is made by your company is great.
on October 20, 2025
Posted by: maduzer
[This review was collected as part of a promotion.] the clear of what the picture shows is that of great views.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 20, 2025
Posted by: Mike
Easy to operate and picture is excellent great tv overall
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on October 20, 2025
Posted by: Upgrade
Very happy with the quality and performance of my Samsung tv.
Written by a customer while visiting Samsung US
Customer Rating
4
Happy
on October 20, 2025
Posted by: Kenai Dave
Very happy with my purchase. If anything could be better would be a remote that is easer ( I’m old)
Written by a customer while visiting Samsung US