Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Good tv for solid price
on December 28, 2024
Posted by: JoshT
from Ohio
Got this tv for my birthday earlier this month. So far my only complaint is the lack of a digital audio port. So I have to connect my 2020 Samsung sound bar via Bluetooth which isn’t consistent. If you don’t have nor care for a sound bar grab this tv it’s solid.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 28, 2024
Posted by: Samgirllover
[This review was collected as part of a promotion.] When my TV arrived I was excited, finally I get a big screen. Wow, I got a whole lot more, and one feature I love is the fireplace feature. Snow is expected so when the snow fell the fireplace was turned on. Maybe I'm nieve but I swear I can fell the warmness from the fireplace, and is great. I sit in front of the TV, blinds open watching the snow fall, and instantly my apartment becomes a cabin in the woods. I love my Samsung TV. This my second Samsung TV, I have one in my bedroom, it's not a smart TV, but it's a Samsung and I would not get rid of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how the colors are enhanced
on December 28, 2024
Posted by: Rojaed8
[This review was collected as part of a promotion.] We had a VIZIO TV and as soon as we upgraded to our new Samsung TV, we can tell the difference right away. The color brightness and performance are just outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture But why doesn’t the remote allow me
on December 28, 2024
Posted by: Anonymous
from Los Angeles, CA
I bought the TV one month ago and I love it. I am a little confused though that I can’t talk into my remote. There is no microphone button. Is this an added service or do I need to buy a new remote?
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on December 28, 2024
Posted by: Janitha
[This review was collected as part of a promotion.] Samsung TV product has great features that best for video streaming, gaming, online vedio streaming and other apps for live stream and best at fast connecting with the internet.
Samsung Crystal UHD my TV Change my life style too. I am very interesting watching online tv streams with the product. Simple to use and user friend. Video, features and sounds are very nice than other product as per the my review.
Samsung Crystal UHD my TV Change my life style too. I am very interesting watching online tv streams with the product. Simple to use and user friend. Video, features and sounds are very nice than other product as per the my review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome screen
on December 28, 2024
Posted by: Peezy
Very satisfied with my purchase, wider screen, clearer and better all around picture!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The picture on this is amazing
on December 28, 2024
Posted by: Atltcshrs71
[This review was collected as part of a promotion.] I have a Samsung TV in my bedroom but bought a new one for my Living room. The picture is fantastic. I can go back and forth with the streaming services so easily. When the football games come on for the Sunday Fundays, it’s like you are there at the game. I love the picture quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware misleading screen size
on December 28, 2024
Posted by: Tricked me
Buyer Beware misleading screen size. I got this as a Christmas gift and after watching it a few minutes I realized it was not 55" but only 50" measured diagonally. I was on Samsung chat twice and was finally disconnected when I asked why they put a 50" tv in a 55" marked box. So if you want a 55" Samsung better open it at the store before leaving because it will try to get rid on non-sellers in a dishonest way.
Response from Samsung USBy Samsung Brand Ambassador, December 30, 2024
Tricked me,
The 55" DU6900 TV measures 54.6" diagonally. If you purchased your TV in a store, it may be possible that you accidentally received an open-box model with the wrong television size inside. If this is the case, we recommend reaching out to the store where you purchased the television.
If we can further help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
The 55" DU6900 TV measures 54.6" diagonally. If you purchased your TV in a store, it may be possible that you accidentally received an open-box model with the wrong television size inside. If this is the case, we recommend reaching out to the store where you purchased the television.
If we can further help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US