Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Beautiful picture
on October 17, 2025
Posted by: Majspaz
from Florida
All my samsung equipment is so easily connected love it.great picture simple to use gaming just need a controller. It's my new phone tablet PC all in 1
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth TV function
on October 17, 2025
Posted by: SamsungFan
from Albion, NY
The 50" Samsung display is smooth and responsive. I use it with a Fire TV Cube and love how they work seriously together.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good TV
on October 17, 2025
Posted by: MadlMom
from Pittsburg, KS
Pretty good TV, except for when it randomly blips black and white lines all the way down the middle and/or to one side or the other in a window that's about 3-4 inches wide, spanning from the top clear to the bottom of the screen......also, there are times when we cannot get the remote to let us just flip through our antenna channels like we're supposed to be able to do, even when we've rescanned for those channels numerous times. We've figured out a way around that, but it's still annoying. Other than that, the picture is great and it's not too big, but not as small as our former TV(27").
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
MadlMom,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
“Samsung 55inch tizen tv”
on October 18, 2025
Posted by: TvDad22
from Ohio
I love my Samsung tv because it has clear picture quality amazing connectivity for all of my devices and high quality sound my daughter uses it constantly also so it is able to deal with my toddler hitting on it and touching it easy to clean and durable can be added to the list also.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart tv
on October 19, 2025
Posted by: Shop this samsung tv
Very nice I like the product Samsung smart tv I like alot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dont waste your money
on October 20, 2025
Posted by: JimPup
Worthless connectivity, slower than molasses's, disappointed
Written by a customer while visiting Samsung US
Customer Rating
1
HEARING AIDS
on October 20, 2025
Posted by: Valerie
I am very disappointed my husband's earing aids would not connect to the tv. There was no port to plug the miracle ear box to the tv. I wasted my money on this tv. My husband has to have the tv up louder than he would have if the port was on the tv.
Overall disappointed!!!!!! Totally regret buying the tv.
Overall disappointed!!!!!! Totally regret buying the tv.
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Valerie,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on October 20, 2025
Posted by: abest
my SamsungTV is like watching something so crystal clear it's amazing. I love it. All the channels that you get streaming, it's amazing
Written by a customer while visiting Samsung US