Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great features.
on October 16, 2025
Posted by: GalaxyLove23
[This review was collected as part of a promotion.] I love all Samsung products from my phone to my television.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the product itself and the features I it.
on October 16, 2025
Posted by: BBbutterfly
[This review was collected as part of a promotion.] We love the product it self and how it shows the the life in what we are watching at the moment. We've had it for about 2 years. We are family that loves action movies such as Avengers.Its gives the fight scenes a nice vibrant touch . We are also anime fans,so as I said it's a great deal of vibrancy to the TV when we're watching it with color,sound,and clearness of the screen itself. It's like going to the movie theater when you have the 75" TV. We also love that we are able to play games and have other apps of the TV. As well as the TV having its own Samsung cable system built into the tv. It's handy to use when you dont have anything but wifi at the moment and is just like having cable.Not to mention the the wide variety of channels Samsung offers. From B.E.T.,Nickelodeon,and CW,to the uncommon movie channels,music,channels just for anime,just for children,something out there for everybody. With roughly 4500 channels to choose from. My family and I enjoy our TV and will be purchasing another.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on October 17, 2025
Posted by: Majspaz
from Florida
All my samsung equipment is so easily connected love it.great picture simple to use gaming just need a controller. It's my new phone tablet PC all in 1
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth TV function
on October 17, 2025
Posted by: SamsungFan
from Albion, NY
The 50" Samsung display is smooth and responsive. I use it with a Fire TV Cube and love how they work seriously together.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good TV
on October 17, 2025
Posted by: MadlMom
from Pittsburg, KS
Pretty good TV, except for when it randomly blips black and white lines all the way down the middle and/or to one side or the other in a window that's about 3-4 inches wide, spanning from the top clear to the bottom of the screen......also, there are times when we cannot get the remote to let us just flip through our antenna channels like we're supposed to be able to do, even when we've rescanned for those channels numerous times. We've figured out a way around that, but it's still annoying. Other than that, the picture is great and it's not too big, but not as small as our former TV(27").
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
MadlMom,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
“Samsung 55inch tizen tv”
on October 18, 2025
Posted by: TvDad22
from Ohio
I love my Samsung tv because it has clear picture quality amazing connectivity for all of my devices and high quality sound my daughter uses it constantly also so it is able to deal with my toddler hitting on it and touching it easy to clean and durable can be added to the list also.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart tv
on October 19, 2025
Posted by: Shop this samsung tv
Very nice I like the product Samsung smart tv I like alot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dont waste your money
on October 20, 2025
Posted by: JimPup
Worthless connectivity, slower than molasses's, disappointed
Written by a customer while visiting Samsung US