Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
2
1st year with new tv
on October 14, 2025
Posted by: GeeDawg
[This review was collected as part of a promotion.] Love the big screen TV and ease of controls. I am starting to see redness in background in top left corner and working across and down the screen. Don't know what caused it to do this.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
GeeDawg,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
No serious issues
on October 14, 2025
Posted by: Samsung75
[This review was collected as part of a promotion.] I have no real issue with my television. I has blacked out a few times but otherwise I am satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on October 14, 2025
Posted by: Rvotv
from Brooklyn New York
Love the size and picture, still getting use to control
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv
on October 14, 2025
Posted by: DarkMan76
Great tv..displays all my apps..automatically goes to game mode..lots of channels..fast connection..great picture resolution!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Big screen
on October 14, 2025
Posted by: K Croom
The Samsung big screen tv is by far the best television on the market.I have owned several other leading brands just to change them out with the 80 inch Samsung Qled tv a so Loooove.
Written by a customer while visiting Samsung US
Customer Rating
5
great tv
on October 14, 2025
Posted by: lisa
from new york
I love my tv I have own diferents samsung tv for over 20 years they work great and I tell eeryone I know to buy the the people are helpful even when it past the waranty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing picture; looks as though you are right the
on October 14, 2025
Posted by: Snook
As a senior I do not know how to use all of the features. No instructions came with the tv, i WOULD LOVE to be able to understand it.
Written by a customer while visiting Samsung US
Customer Rating
1
It is what it is
on October 15, 2025
Posted by: Crystal
from California
What can I say? I'm broke & needed a TV. This TV was cheap & made by Samsung so I bought it. The movie/TV apps are great to have. The picture is nothing to speak of. Just a regular screen. No fancy options with this TV. But if you are in the same boat it's an excellent TV for the price. Hopefully some day I'll get to buy one with some of the modern day options. But for now I am proud to have a Samsung. Only a few brand names I love with Samsung being one of them.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Crystal,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US