Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Television works great love it
on October 13, 2025
Posted by: Randykay
[This review was collected as part of a promotion.] Yes using this television is very satisfying love the features was way more than what I expected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Colors
on October 13, 2025
Posted by: Raymond
Awesome color good picture would buy again no problem
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TVs are Amazing.
on October 13, 2025
Posted by: Patty
My new Samsung TV is amazing. The colors are perfect. It connects immediately, something a lot don’t do. I’m not fond of the remote, but that’s the only thing I’ve found that I don’t enjoy. It was easy to hook up, easy to program and easy to watch. What more it there? Thank you Samsung, you lived up to my expectations.
Written by a customer while visiting Samsung US
Customer Rating
4
Streaming directv app
on October 13, 2025
Posted by: Mike
Great TV for the bedroom would have give 5 stars but couldn't stream directv app on both my Samsung tv's but when traveling it worked ok, Samsung needs to check on this issue
Written by a customer while visiting Samsung US
Customer Rating
5
An Amazing Smart Television
on October 13, 2025
Posted by: Mike B
The picture quality is amazing to say the least. The navigation menus are easy to use and have all of the most popular built-in channels available for easy access. The prices today are just a fraction of what they were a few years ago, so the value is unmatched anywhere. I highly recommend!
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on October 13, 2025
Posted by: C44444
Everything's great, no issues. Loving the free movies and movies channels plus the Live TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on October 13, 2025
Posted by: Spanky
from Louisiana
At this time everything is OK on my new TV. Still getting used to it with his new features. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Audio issues
on October 14, 2025
Posted by: Pejai
from Michigan
Unit occasionally makes a loud buzzing noise. In contact with Samsung to troubleshoot the problem.
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Pejai,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US