Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
1
Terrible
on October 13, 2025
Posted by: Nula
from Tarpon Springs Florida
Auto turns off. I would never buy a Samsung again
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Nula,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
3 Samsung TV household
on October 13, 2025
Posted by: DebW
from Victoria, TX
We had a 55 inch Samsung. We saw the 65 inch on sale and just had to have it. We love the quality of the picture and the Samsung TV Plus. We are retired and it stays on for about 18 hours a day, every day. I'm sure our next tv will be a Samsung. I do wish they would go back to the older remote. We have had a rough time of it with the newer one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new 75 in Samsung tv
on October 13, 2025
Posted by: Jennah
[This review was collected as part of a promotion.] I’m absolutely loving my Samsung tv! I finally got it hung on my wall! The picture is so real like! The color is perfect! Sounds amazing! It has everything a tv should and a lot more! It’s so easy to use! I highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful picture
on October 13, 2025
Posted by: mom marlene
No problem with the quality of the TV, with it's clear and concise picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Breathtaking Image
on October 13, 2025
Posted by: Turborog
My 65" is Great, The picture quality is amazing, The ease of navigating around all the features is very straight forward.
Written by a customer while visiting Samsung US
Customer Rating
5
Television works great love it
on October 13, 2025
Posted by: Randykay
[This review was collected as part of a promotion.] Yes using this television is very satisfying love the features was way more than what I expected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Colors
on October 13, 2025
Posted by: Raymond
Awesome color good picture would buy again no problem
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TVs are Amazing.
on October 13, 2025
Posted by: Patty
My new Samsung TV is amazing. The colors are perfect. It connects immediately, something a lot don’t do. I’m not fond of the remote, but that’s the only thing I’ve found that I don’t enjoy. It was easy to hook up, easy to program and easy to watch. What more it there? Thank you Samsung, you lived up to my expectations.
Written by a customer while visiting Samsung US