Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great TV
on January 16, 2025
Posted by: Spruitt2005
Purchased this TV because my previous one quit on me. Was in between pay periods and right after Christmas money was tight, so needed it cheap. Saw this TV and the price was right for a decent sized unit. Really wasnt expecting much because it was so cheap but honestly one of the best purchases I've ever made. Nice looking Tv with an amazingly easy set up. I definitely recommend
Written by a customer while visiting Samsung US
Customer Rating
4
Nnnnn
on January 14, 2025
Posted by: Im Ok
Very good picture, needs a audio output for my headphone set.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent clarity
on January 13, 2025
Posted by: John
from San Diego
The perfect tv at a great price. Good clarity and a number of features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture and color was great
on January 12, 2025
Posted by: Dave
from Springfield GA
I actually returned the TV. The picture was great and setup was amazing. The sound quality was very poor. I had to use a Samsung sound bar. The other problem was it only had two HDMI ports.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Brand Ambassador, January 13, 2025
Dave,
Thank you for sharing your experience with the DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Thank you for sharing your experience with the DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT OF THE GREATEST.
on January 11, 2025
Posted by: AA 54
I bought this TV about a month ago, Fantastic, the Best Quality, 💯 % Great on any way that would like to look. 👍👍👍👍♥️♥️♥️♥️
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not compatible.
on January 9, 2025
Posted by: Joe S
Its fine. It has all of the trappings of a new TV. I was disappointed that it did not have an optical jack for my old sound bar. There was no compatibility. My old sound bar did not have HDMI or wifi and the new tv did not have an optical jack or coax. Kind of annoying how new technology does not communicate with slightly older technology.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on January 9, 2025
Posted by: Amazonblonde69
Awesome tv beautiful picture and so easy to setup.
Written by a customer while visiting Samsung US
Customer Rating
5
Smartest TV EVER
on January 9, 2025
Posted by: Sleejfish
Amazing tv smarter than me
Love it and I can definitely see it and hear it
Love it and I can definitely see it and hear it
Written by a customer while visiting Samsung US