Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great buy
on October 13, 2025
Posted by: RJV 123
from Pittsburgh PA
I have had this TV for about a year now and it has been working great. It has a great sound and picture quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture Quality
on October 13, 2025
Posted by: Blos125
from New Jersey
I absolutely love the great picture quality and clear sound. The thin design is also appreciated.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on October 13, 2025
Posted by: Kiki
I love my 65 ‘m Crystal UHD TV I love the way the color show
Written by a customer while visiting Samsung US
Customer Rating
5
Easy connectivity
on October 13, 2025
Posted by: Ralph
Easy Connectivity, very intuitive and great display to pick from
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on October 13, 2025
Posted by: Goomba
Love the bright, clear crisp screen and the vibrant colors. When turning on the TV, it comes on extremely fast. This is our 2nd Samsung TV. I highly recommend Samsung. I would definitely buy another.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 13, 2025
Posted by: Sue n
The display is fantastic. The tv was hard to program at first however the easy to follow instructions were great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Remote Control Signal Distance
on October 13, 2025
Posted by: SamB
from NC
Picture quality excellent. Remote control only works from about 10 feet away for a 70-75 inch TV.. Tried new batteries. Very disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
SamB,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Read This Review
on October 13, 2025
Posted by: Glam Gram
from Reno nv
I would not choose any other brand! This Smart Tv is the best thing I ever bought myself other than my animals ;)))) I live out in a RURAL Area and was never able to see TV Shows or see many movies.. once I purchased my tv, I got free movies n tv shows free! I subscribed to many apps. Try the Samsung! You won’t go wrong!!!!! Happy Trails… Reno Nv Poms
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US