Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Amazing tv
on October 13, 2025
Posted by: Isaiah
from Westminster, Co
This is my first Samsung TV I’ve ever owned and I have to say it’s an amazing TV. It’s got great quality of my PS five comes in Crystal clear on the 60 frame rate 4K resolution but some of the issues with this TV is sometimes I see a lag so I’m not sure if that’s what the processor or what but sometimes like switching or when I hit the home button from when I’m in an app it kinda has like a little bit of a delay and I think it could be a little bit faster but over I’ve really not had any issues sometimes it doesn’t like to connect to my Wi-Fi but other than that so this TV is great
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Isaiah,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
A Theater Experience Without Leaving Home
on October 13, 2025
Posted by: wmtomlinso
This 75" Samsung DU6900 is a masterpiece of modern display tech. The 4K UHD resolution paired with Samsung’s Crystal Processor 4K delivers razor-sharp clarity and color accuracy that’ll make your jaw drop. Motion stays smooth even during fast action scenes, thanks to the 60 Hz refresh rate and superb motion processing — no blur, no judder, just pure immersion.
Connectivity is excellent: HDMI 2.1 ports, USB, Wi-Fi, and Bluetooth 5.2 make it easy to hook up consoles, soundbars, and streaming devices. But honestly, you don’t need them — the built-in Tizen apps like Netflix and Prime stream directly in stunning 4K with flawless performance.
It’s the biggest TV I’ve ever owned, and it genuinely feels cinematic. Every movie becomes an event. My only tiny gripe? The physical power button stopped working — a small flaw in an otherwise perfect design.
Final Verdict:
Vibrant color, smart features, smooth performance — a 75-inch window into another world.
Vibrant color, smart features, smooth performance — a 75-inch window into another world.
Beautiful, brilliant, slightly delicate power button.
Just like me...
Just like me...
Written by a customer while visiting Samsung US
Customer Rating
5
The Best !
on October 13, 2025
Posted by: love Samsung TVs
from Atlanta georgia
This Samsung TV is the best one I've purchased so far. I am the proud owner of 3 because of the great picture, the ease of using the menu to set up the TV the way I like to watch TV . The Samsung plus stations are wonderful and gives you more than the usual, movies are theater quality. I love all my Samsung TVs, but this one is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TB
on October 13, 2025
Posted by: Darbar
[This review was collected as part of a promotion.] Very good tv experience. I am very happy, though I am a old schooler but is perfect for me....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic features
on October 13, 2025
Posted by: Toni
I love my Samsung, great quality, shows a wonderful picture. The contrast is great.
Written by a customer while visiting Samsung US
Customer Rating
3
TV slow in other room
on October 13, 2025
Posted by: No name
TV in other room is slow plug in all the time when you turn it on it slow to get channels to get going. But I love Samsung TV the WiFi is slow you can see both TV,s in both rooms if you stand in one place n they communicate?
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
We appreciate your feedback. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 13, 2025
Posted by: Mikes
Has great resolution and pictures. Easy to navigate. Best Buy in years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
perfect size
on October 13, 2025
Posted by: bsb2029
I like the size and resolution of this product, specially for smaller spaces.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US