Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,909 Reviews)
Rating breakdown 1,909 reviews
5 Stars
1,304
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great picture
on November 18, 2024
Posted by: Samsung4Me
[This review was collected as part of a promotion.] This tv was a replacement for my father and has been incredibly easy to use. From the sharp images to the crisp sounds, we love our Samsung products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung!
on November 18, 2024
Posted by: Loveit
[This review was collected as part of a promotion.] I love all the technology it provides and all of the free channels through Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture quality
on November 18, 2024
Posted by: Like2tronics
[This review was collected as part of a promotion.] The quality of the picture fine. It was very difficult to get the right level of brightness/ darkness on the picture. Could never get it to the right brightness
Value
3
Response from Samsung USBy Samsung Brand Ambassador, November 18, 2024
Like2tronics,
We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image brightness is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image brightness is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning TV
on November 18, 2024
Posted by: LoveTV
[This review was collected as part of a promotion.] This TV is amazing.. It was very easy to set up and as we only stream it wasn't hard to get all the apps set up. We splurged and it was worth it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best 4K Tv
on November 18, 2024
Posted by: ReallyMikki
[This review was collected as part of a promotion.] I've have purchased this model a total of four times. Because I loved it so much and couldn't stop ranting and raving about it. so I've got my grandparents the same model for their home. I love the clarity, sound and the size is just perfect. It easily connects to my smart home and my phone. I have used this tv for more that watching tv but for gaming, movies and as a second display for my work and school life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on November 18, 2024
Posted by: Dman78
[This review was collected as part of a promotion.] I use my Samsung TV to watch TV shows shows sports gaming. It is one of the clearest pictures I have seen on the TV. It is super easy to use and can even connect through the SmartThings app. It has seamless transition during gaming as well as a seamless refresh rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid TV.
on November 18, 2024
Posted by: Evan11
[This review was collected as part of a promotion.] Great running tv. Great picture.
Sometimes it can take a little long to connect to wireless.
Sometimes it can take a little long to connect to wireless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
50inch UHD TV
on November 18, 2024
Posted by: FranzCis
[This review was collected as part of a promotion.] Excellent picture quality is easy to set up a lot of free movies reinstalled apps and a lot of local channel TV all free sound quality seven out of 10 could use some more bass otherwise it’s a perfect TV for the price
Value
5
Written by a customer while visiting Samsung US