Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Best Tv in market
on September 24, 2025
Posted by: Samsungcomesfirst
[This review was collected as part of a promotion.] “I’ve owned other big-screen TVs, but this Samsung 75" UHD TV is on another level. The picture quality is stunning, movies feel cinematic, and gaming is smooth and immersive. Everyone who’s seen it has been impressed. Samsung truly makes the best TVs.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really solid UHD TV
on September 27, 2025
Posted by: AgtPenguin
[This review was collected as part of a promotion.] I received this TV as a prize from a work event. I was very excited as my previous TV was on the decline and was very laggy. When setup this new TV was snappy and intuitive. It even connects seamlessly with my Galaxy series phone! The screen looks great and the colors pop. The amount of apps is very helpful, giving access to all the content we want.
The only things that I can critique right now would be the slight difficulty in switching to other connected devices and the auto selection feature it makes when certain things to get connected.
Overall, it is a very good TV and would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture
on October 1, 2025
Posted by: Pintongue
[This review was collected as part of a promotion.] I love the picture on this new Samsung Crystal UHD 75" that I purchased a second one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal Clear
on October 2, 2025
Posted by: Baybeevahn
[This review was collected as part of a promotion.] Daily use in the living room !
Love being able to stream shows and live TV. Aircast my phone to watch the football game .
Love being able to stream shows and live TV. Aircast my phone to watch the football game .
The one knock I do have about the TV is the color black on the TV sometimes registers funny. The picture quality is amazing though and the speakers in the TV are great.
Once this TV gives out I plan on replacing it with another great Samsung product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of hard earned money
on October 3, 2025
Posted by: WORSTTVEVER
[This review was collected as part of a promotion.] This TV is not good it turned on and off as it please I'm so upset I didn't even care to give a review
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 6, 2025
Hello, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality and sound it's in my man cav
on October 3, 2025
Posted by: Football
[This review was collected as part of a promotion.] I used my TV in my man cave to watch football and other sports
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on October 8, 2025
Posted by: Jamie
from Sanger, Texas
We have this TV in our bedroom and we love it better than our living room TV by a different brand. The resolution is great, I have no issues figuring out the remote.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent TV! Great picture quality.
on October 12, 2025
Posted by: MasterBedroomTV
[This review was collected as part of a promotion.] Absolutely amazing TV. We stream all of our programming, and it does a wonderful job with that. It's also very excellent for gaming!
Value
5
Written by a customer while visiting Samsung US