Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
A Dream Come True
on September 23, 2025
Posted by: Shae
I love this TV! It has so many cool features like the fact that it comes with a variety of apps already installed on it!! The picture quality is top tier and I can't wait to purchase one for my bedroom!
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good TV
on September 23, 2025
Posted by: NTHBuyer
[This review was collected as part of a promotion.] I use it to watch movies on Netflix, Prime, Hulu, and Peacock and videos on YouTube.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Having two Samsung TVs
on September 23, 2025
Posted by: Love samsung
from Mesa, A Z 85206
We have two Samsung tvs and love both of them but when we put prime on the second one the first one we already had prime doesn’t work now and I’m confused on how to get it on this one if the newer one may lose the prime we have on it now.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Tv in market
on September 24, 2025
Posted by: Samsungcomesfirst
[This review was collected as part of a promotion.] “I’ve owned other big-screen TVs, but this Samsung 75" UHD TV is on another level. The picture quality is stunning, movies feel cinematic, and gaming is smooth and immersive. Everyone who’s seen it has been impressed. Samsung truly makes the best TVs.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really solid UHD TV
on September 27, 2025
Posted by: AgtPenguin
[This review was collected as part of a promotion.] I received this TV as a prize from a work event. I was very excited as my previous TV was on the decline and was very laggy. When setup this new TV was snappy and intuitive. It even connects seamlessly with my Galaxy series phone! The screen looks great and the colors pop. The amount of apps is very helpful, giving access to all the content we want.
The only things that I can critique right now would be the slight difficulty in switching to other connected devices and the auto selection feature it makes when certain things to get connected.
Overall, it is a very good TV and would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture
on October 1, 2025
Posted by: Pintongue
[This review was collected as part of a promotion.] I love the picture on this new Samsung Crystal UHD 75" that I purchased a second one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal Clear
on October 2, 2025
Posted by: Baybeevahn
[This review was collected as part of a promotion.] Daily use in the living room !
Love being able to stream shows and live TV. Aircast my phone to watch the football game .
Love being able to stream shows and live TV. Aircast my phone to watch the football game .
The one knock I do have about the TV is the color black on the TV sometimes registers funny. The picture quality is amazing though and the speakers in the TV are great.
Once this TV gives out I plan on replacing it with another great Samsung product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of hard earned money
on October 3, 2025
Posted by: WORSTTVEVER
[This review was collected as part of a promotion.] This TV is not good it turned on and off as it please I'm so upset I didn't even care to give a review
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 6, 2025
Hello, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US