Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,789 Reviews)
Rating breakdown 1,789 reviews
5 Stars
1,230
4 Stars
296
3 Stars
118
2 Stars
64
1 Star
81
79%of customers recommend this product.
(
359 out of
452)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Good tv
on September 5, 2025
Posted by: Yessi
Love the product good quality easy to use the brigntness is great and the resolution
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on September 6, 2025
Posted by: Patty
I am enjoying my new TV to the other degree. The clarity is absolutely beautiful. The more I play around on the TV, the more I love it.
Written by a customer while visiting Samsung US
Customer Rating
1
Worst TV Ever Made
on September 6, 2025
Posted by: samsunghater
from New Jersey
worst TV ever purchased. Horrific picture quality and lack of settings to adjust it made it unwatchable. Took it down within 36 hours and bought a much higher quality TV from a different manufacturer. The fact Samsung would make & sell something so bad regardless of the price is ridiculous and enough proof they don't care about their customers hard earned money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, September 8, 2025
Hello, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products
on September 6, 2025
Posted by: Neko
from Shawano, Wisconsin
I Love my Samsung TV. Excellent picture quality and sound. Been using g and owning Samsung for years. By far the best brand. I will continue to purchase and use Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Considering price and quality we are fully satisf
on September 6, 2025
Posted by: MEnSAMSUNG
[This review was collected as part of a promotion.] Gaming streaming cable TV movies music while connected to sounds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No sound
on September 6, 2025
Posted by: Justice
I love the picture and slim look. But I usually have to turn the tv on then off to get the sound to work.
Response from Samsung USBy Samsung Brand Ambassador, September 8, 2025
Justice, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture I've ever had
on September 6, 2025
Posted by: Frazeman
One real nice tv excellent pictures great for sports kinda why I bought it put it in my man cave
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommended
on September 7, 2025
Posted by: Tony
from Dallas, TX
This TV is literally all entertainment platforms put in one and on to of that the screen resolution is great! I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US