Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Good Buy
on September 5, 2025
Posted by: Ms Denise
The screen is quite small doesn't seem like it's a 50 Inch not much bigger than my visio I replaced with this Samsung but good for the price I paid
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy Samsung Brand Ambassador, September 6, 2025
Ms Denise, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on September 5, 2025
Posted by: Niaboo
Good tv
Great picture
Great sound
Big
Efficient
Great picture
Great sound
Big
Efficient
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT TV, REMOTE ??????
on September 5, 2025
Posted by: FED UP
TV is great, good color, easy to hook up. The controller for this TV is a n nightmare to operate, Samsung you need to make a remote control that is a lot easier to operate, it is small and light in a person's hand, but i will take a 1lb remote that would be easy for a 70+ boomer to operate. If I would of known it was to like it is presently, I would of bought a competing brand, one with a simple remote, not one designed by a PHD computer nerd who is completely unqualified and doing the unnecessary to do a simple function. FED UP
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on September 5, 2025
Posted by: Princess Di
from Michigan
This is the best TV I’ve ever had. Beautiful crisp colors, The only thing that would be better is a microphone on remote.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am Happy
on September 5, 2025
Posted by: Topdawg40
I am very happy with the picture resolution. I wish the sound was better
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on September 5, 2025
Posted by: Harry
I have never had a problem using the service. Always friendly and so far solved any issues I had.
Written by a customer while visiting Samsung US
Customer Rating
5
TV update
on September 5, 2025
Posted by: Debbi
from Ligonier, Pa
I love the support I get with Samsung. I had a problem with my tv and the agent vexactly what to tell me to do. Awesome work!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on September 5, 2025
Posted by: rmat
I have a number of TVs . All Samsung. 2 in my camper. 2 on my boat. 5 bin my home. Very happy. I buy nothing but Samsung. Excellent product.
Written by a customer while visiting Samsung US