Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
I'm Loving It!
on August 25, 2025
Posted by: Hallelujah
[This review was collected as part of a promotion.] I recently decided to splurge & buy a Samsung TV for myself, which I was hesitant to do because supposedly there are tons of other models currently available that are just as good and for 1/2 the cost, but man am I extremely pleased I chose this TV!! The Crystal UHD 4k's picture is beautiful & crystal clear & its got the best sound out of any tv I've ever owned! Sounds was one of my biggest issues & complaints with all my previous tv's, but not anymore! it's no longer an issue at all. The Crystal UHD 4k has superb sound, I only wish I could afford to run out and buy a Samsung soundbar/surround sound system so I could take advantage of the Q-Symphany features this model offers, because I'm sure it will be epic, but I'll definitely be saving up for it or maybe I'll get lucky and someone will buy it for me for my upcoming birthday?! I love this tv for all the features that are important when buying a TV and all the less important aspects, such as the apps/homescreen layout functionality &/or its annoying-not thought-out very well and Not user friendly- remote control, well these insignificant cons are not even a concern & I'd recommend this tv w/out ever giving those Cons a second thought; because in comparison to all the other tv models I've owned- THIS SAMSUNG TV KICKS ALL OF THEIR BUTTS!! this model was well worth every penny paid!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Redesign the Remote
on August 27, 2025
Posted by: the kid
from florida
The TV is fine, but who is the moron who designed the remote?... Did you think peoples' hands are teenie tiny?... The buttons are waaaay too small, and are not designed such that you can actually figure out what the heck they're for. The whole thing needs to be redesigned FOR HUMAN HANDS...
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 75inch TV
on August 28, 2025
Posted by: Rizzo67
[This review was collected as part of a promotion.] This TV works beautifully I really love this TV without any kind of issues, you can adjust the picture to your liking and it isn't hard to figure out. This is a TV that I would definitely purchase again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen
on August 28, 2025
Posted by: lorimer64
The reflection of the screen if absolutely HORRIBLE. I will pay more attention next time. it is almost like a mirror. can see everything in the living room in the tv...
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
5
Response from Samsung USBy Samsung Brand Ambassador, August 28, 2025
lorimer64,
Thanks for sharing your review of the DU6900 TV. We value your feedback and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thanks for sharing your review of the DU6900 TV. We value your feedback and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
DU6900 Crysrtal UHD TV
on August 28, 2025
Posted by: Mikethetvman
[This review was collected as part of a promotion.] We use our television daily to watch all types of programming including news, sports and movies. It has a great picture but in my opinion there are a few shortfalls as well. The audio on this television is not as enticing as on our previous set. Also adding apps and using the remote is rather cofusing. The menu shows that there is voice commands yet nothing on the remote that allows to activate voice command. Overall, for the price, it's a great television but I would have paid more to have an enhanced sound system and a better remote control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is the best I've owned thus far, by far!
on August 31, 2025
Posted by: Shleighbee
[This review was collected as part of a promotion.] Since owning this TV all other TVs were pretty much non existent! My husband and I do a little gaming on it, but it's main use is for watching movies and TV shows.
We got a wall mount as well when purchasing the TV so it has been on the wall and adjustable by swivel and a sizeable extension! With the TV the size it is and being centered perfectly with the mount, it can make you feel like you are in the movie viewing the scene with the characters right before you.
It has an amazing picture display with plenty of customization options-as TVs do. It did say the series I selected is a 2024 release, but the release year was 2022- the year we bought it on for Christmas. With that being said, we have had not a single issue with the cosmetics of the TV itself, it's display, or any of the general workings of the tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV today
on August 31, 2025
Posted by: Tjh912
[This review was collected as part of a promotion.] It is all good on this TV today and love the pictures on it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So Far, So Good
on August 31, 2025
Posted by: SPYDA
from Ft. Lauderdale, FL
It works great and was easily intergrated into my home network.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US