Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,789 Reviews)
Rating breakdown 1,789 reviews
5 Stars
1,230
4 Stars
296
3 Stars
118
2 Stars
64
1 Star
81
79%of customers recommend this product.
(
359 out of
452)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
This product is amazing
on August 22, 2025
Posted by: Resingirly
[This review was collected as part of a promotion.] Watch movies and play games with my son. Only thing that I dont like is the menu when u turn it on is a little complicated and gotta get use to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung review
on August 22, 2025
Posted by: SamsungTV
[This review was collected as part of a promotion.] Nice picture but the tv always shutting down on its on and the volume always going out
Value
3
Response from Samsung USBy Samsung Brand Ambassador, August 22, 2025
Samsungtv,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
The price is right
on August 22, 2025
Posted by: HelloYou
[This review was collected as part of a promotion.] I'm a huge fan of Samsung. With that being said this is mainly used by my kids who like to watch their own shows and flip between apps fairly quickly. The good thing is it get you to the home page really quickly, not sure why it takes about 20-40 seconds to boot and app. So switching from Netflix to YouTube will take a bit. If you are okay with waiting. Get this tv.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on August 22, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] From all the tvs iv owned this is by far the best iv had it for a couple years and have never had a single issue with it . I will definitely be buying samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 75 crystal
on August 22, 2025
Posted by: Ebizy76
[This review was collected as part of a promotion.] I use it for everything streaming gaming watching tv I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a fantastic picture for the price.
on August 22, 2025
Posted by: Gamerguy
[This review was collected as part of a promotion.] We use this in the living room and watch TV and stream movies all day. The picture and sound quality are phenomenal don't have any complaints. When you are scrolling through the home menu to find something to stream there is no delay or lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and size for my space
on August 22, 2025
Posted by: CindyKK
[This review was collected as part of a promotion.] Watching local channels and streaming, no cable needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is amazing!
on August 22, 2025
Posted by: Axeldanzer
[This review was collected as part of a promotion.] I use this TV for gaming and watching movies. The sound quality and video quality are excellent. I've never had such a big TV before but I can never go back. It's so amazing.
Value
5
Written by a customer while visiting Samsung US