Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,164 Reviews)
Rating breakdown 2,164 reviews
5 Stars
1,474
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
510 out of
636)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Samsung uhd7000
on August 10, 2025
Posted by: samsung
[This review was collected as part of a promotion.] overall a super package with Tizen os. thin bazels providesypu with the essence of luxuary andColors are lively(top of yhe line). With the most trustable name in tge market SAMSUNG you will get their TIZEN os. Which cares about your privacy unlike other smart tv os,s in the market.
But with all the positives, there is one negative which is its Update. Which has made my tv a bit faster but there are bluetooth connection issue and wifi wireless connection issues, due to this i havr to use eathernet cable.
But with all the positives, there is one negative which is its Update. Which has made my tv a bit faster but there are bluetooth connection issue and wifi wireless connection issues, due to this i havr to use eathernet cable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
TV plug
on August 11, 2025
Posted by: Gigi
Nice tv for the price only thing is sound is kinda low need a soundbar to help boost the soond, the power cord can easily slip out of the tv it should have been made to snap in place or something to hold it in place I have had to push the power cord back into the tv several time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, August 12, 2025
Gigi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Supernice pictures
on August 11, 2025
Posted by: Esnel1010
[This review was collected as part of a promotion.] This TV is the bomb...beautiful colors and advanced features.. this is my second Samsung tv set and so far I am never disappointed in buying my new 75"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Remote does not work from a distance of 20 ft.
on August 11, 2025
Posted by: Fishing23
I gave a 4 star on TV but the remote that came with tv does not work more than have of the time of use, change batteries in it twice in one month of use.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome gaming TV
on August 16, 2025
Posted by: Loveit2day
[This review was collected as part of a promotion.] This TV is beyond better then I expected, the picture and clarity is unmatched. Gaming on this TV is superb! I couldn't ask for a better setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GAMERS DREAM
on August 18, 2025
Posted by: BigScreenBigPlay
[This review was collected as part of a promotion.] I purchased a 75in TV to play my Madden, College football, and NBA2k games. Im in over 8 leagues between the 3. Streaming and playing the games is something different on this TV. Between the quality of picture and the sound of the game, it's like you are really there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on August 19, 2025
Posted by: Loveelectronics
[This review was collected as part of a promotion.] Love my TV, it does amazing things, and love the quality of the picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of Use
on August 19, 2025
Posted by: Blacklove
[This review was collected as part of a promotion.] I transitioned from LG over to Samsung TVs. This The TV picture and quality is amazing. Easy to get setup and use. The features of the TV are great .
Value
5
Written by a customer while visiting Samsung US