Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,676 Reviews)
Rating breakdown 1,676 reviews
5 Stars
1,153
4 Stars
276
3 Stars
111
2 Stars
59
1 Star
77
79%of customers recommend this product.
(
333 out of
419)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Samsung uhd7000
on August 10, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] overall a super package with Tizen os. thin bazels providesypu with the essence of luxuary andColors are lively(top of yhe line). With the most trustable name in tge market SAMSUNG you will get their TIZEN os. Which cares about your privacy unlike other smart tv os,s in the market.
But with all the positives, there is one negative which is its Update. Which has made my tv a bit faster but there are bluetooth connection issue and wifi wireless connection issues, due to this i havr to use eathernet cable.
But with all the positives, there is one negative which is its Update. Which has made my tv a bit faster but there are bluetooth connection issue and wifi wireless connection issues, due to this i havr to use eathernet cable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
TV plug
on August 11, 2025
Posted by: Gigi
Nice tv for the price only thing is sound is kinda low need a soundbar to help boost the soond, the power cord can easily slip out of the tv it should have been made to snap in place or something to hold it in place I have had to push the power cord back into the tv several time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, August 12, 2025
Gigi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Supernice pictures
on August 11, 2025
Posted by: Esnel1010
[This review was collected as part of a promotion.] This TV is the bomb...beautiful colors and advanced features.. this is my second Samsung tv set and so far I am never disappointed in buying my new 75"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Remote does not work from a distance of 20 ft.
on August 11, 2025
Posted by: Fishing23
I gave a 4 star on TV but the remote that came with tv does not work more than have of the time of use, change batteries in it twice in one month of use.
Written by a customer while visiting Samsung US