Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great picture
on February 20, 2025
Posted by: Acman
Great tv ,has great features,great picture and great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on February 20, 2025
Posted by: Jeff
Horrible tv. The remote had a very bad delay and the sound would change on its own.
I returned it and am very happy with my vizio
I returned it and am very happy with my vizio
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, February 20, 2025
Jeff,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent feautures
on February 20, 2025
Posted by: HDiaz
from Reseda California
This is my third samsung tv
I have no doubt my next tv will be a samsung
I have no doubt my next tv will be a samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality!
on February 20, 2025
Posted by: Carebear1981
from Port Richey, FL
This is a very nice television!! Picture quality is amazing! Not a bad price for it either.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture for a good price
on February 20, 2025
Posted by: EffGee
I bought an open box unit that failed after 2 days, but I swapped it for a brand new one and its been great. Nice picture for a good price.
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to control
on February 20, 2025
Posted by: Ron L
from New Hampshire
It seams to run good and I like the way the tv turns on quickly. The color is good so far so good
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome TV for me
on February 20, 2025
Posted by: Sandy B
Small learning curve. Resolution, sound and everything about the TV is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fine TV, new at tech usage (remote)
on February 20, 2025
Posted by: grams
from Oakland, CA
This was a gift for me! The screen shows well, the size is good. It suits me fine. However, I am still learning about its features.
Written by a customer while visiting Samsung US