Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,164 Reviews)
Rating breakdown 2,164 reviews
5 Stars
1,474
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
510 out of
636)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Samsung DU6900D Crystal UHD TV (2024)
on July 30, 2025
Posted by: MARILYN
[This review was collected as part of a promotion.] Samsung DU6900D Crystal UHD TV (2024):
Complaints of users watching on this tv, stating: "Sling tv recordings are always going to trash when trying to clicking on it". Besides that problem the tv offers a lot of Samsung TV channels, in addition to the local antenna tv channels.
Complaints of users watching on this tv, stating: "Sling tv recordings are always going to trash when trying to clicking on it". Besides that problem the tv offers a lot of Samsung TV channels, in addition to the local antenna tv channels.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on July 30, 2025
Posted by: EmperorSamsung
[This review was collected as part of a promotion.] This tv is really easy to use and it’s very smart like it detect any devices or network like it’s overall two thumbs up !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on July 30, 2025
Posted by: KatB
from Arkansas
Great picture quality and love the Samsung plus tv option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible value for the price
on July 30, 2025
Posted by: Dragonfly
[This review was collected as part of a promotion.] Purchased this TV to use in the bedroom of our new house. At first my wife complained that it was too big but now we can’t imagine using anything smaller. The TV looks amazing for the price but be aware of ocasional software issues where apps stop working and you are forced to power cycle the TV. If it wasn’t for the software glitches I would give this TV 5 stars without question.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features amazing
on July 31, 2025
Posted by: Chikkis
Best tv ever it has all you need in one picture sound it's all great features amazing
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t like it
on August 1, 2025
Posted by: Nachov45
Didn’t like that I can’t connect my Bose speaker because he doesn’t have nothing in back to connect I will never buy a Samsung TV again and make sure to tell my friends
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, August 1, 2025
Nachov45,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV we've had!
on August 1, 2025
Posted by: Lynster62
[This review was collected as part of a promotion.] The picture of this product is amazing we didn't realize how much our older TV showed blue in the picture until this new TV the clarity and color is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase!
on August 1, 2025
Posted by: dbsmith
Beautiful picture and a great overall experience for an awesome price
Written by a customer while visiting Samsung US