Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,635 Reviews)
Rating breakdown 1,635 reviews
5 Stars
1,130
4 Stars
270
3 Stars
106
2 Stars
57
1 Star
72
81%of customers recommend this product.
(
326 out of
402)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
I love this TV! Best value I've ever gotten.
on July 30, 2025
Posted by: SuperTV
[This review was collected as part of a promotion.] Picture quality is awesome.
Free Samsung TV content was an unexpected bonus.
Dollar for dollar, this is the best value I've ever gotten.
Can't believe you can get an awesome TV this size for so little money (relatively).
Free Samsung TV content was an unexpected bonus.
Dollar for dollar, this is the best value I've ever gotten.
Can't believe you can get an awesome TV this size for so little money (relatively).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on July 30, 2025
Posted by: Samsung
from Darlington Indiana
Great tv easily operated good features great picture
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Problem with the remote and dropping app
on July 30, 2025
Posted by: SamsungRemote
[This review was collected as part of a promotion.] The remote that came with the TV works ok if your are within 10 ft and in front of it. Would prefer a remote with no's or guide for selections If you are farther away or at a angle remote does not work. Install new batteries still same. I have the Spectrum TV app loaded and when you change to another app, i sometime have to delete Spectrum TV app and reload to watch stations. Don't know why the Samsung TV drops the Spectrum TV app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Never purchase again.
on July 30, 2025
Posted by: Notme
I’ll never purchase another one. Totally dissatisfied with TV.
It has a mind of its own. I will set things up the way I want them. Go to bed. Get up and TV has set itself back to previous settings.
It has a mind of its own. I will set things up the way I want them. Go to bed. Get up and TV has set itself back to previous settings.
Response from Samsung USBy Samsung Brand Ambassador, July 31, 2025
Notme,
Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on July 30, 2025
Posted by: Tyneicutie
from Raceland, Louisiana
I love the picture. It shows beautifully. I love how i can connect my AppleTv to it and gaming systems with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall I like this TV
on July 30, 2025
Posted by: hammerdad
[This review was collected as part of a promotion.] I like my Samsung TV and the features that are included. An extra feature that I really like is the amount of content that is included on Samsung. Tons of channels to choose from and nice background shows like Ocean Vibes when you just want some music and images in the background. My only complaint is the interface is very slow. Delayed response to remote as in switching between apps, moving left to right on selections etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tv 65 inch
on July 30, 2025
Posted by: Jenc0202
[This review was collected as part of a promotion.] We love our new Samsung Tv! We have access to so much free content with Samsung tv plus, all of our favorite streaming apps were either already downloaded or available for download, and thr SmartThings app allows us use our phone to control the tv! This is our 3rd Samsung tv purchase and we love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung DU6900D Crystal UHD TV (2024)
on July 30, 2025
Posted by: MARILYN
[This review was collected as part of a promotion.] Samsung DU6900D Crystal UHD TV (2024):
Complaints of users watching on this tv, stating: "Sling tv recordings are always going to trash when trying to clicking on it". Besides that problem the tv offers a lot of Samsung TV channels, in addition to the local antenna tv channels.
Complaints of users watching on this tv, stating: "Sling tv recordings are always going to trash when trying to clicking on it". Besides that problem the tv offers a lot of Samsung TV channels, in addition to the local antenna tv channels.
Value
4
Written by a customer while visiting Samsung US