Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Nice TV
on February 21, 2025
Posted by: VBLJ
from Kyle
Excellent features and was easy to set up. Very nice picture quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Roku is easier to work with.
on February 21, 2025
Posted by: Not applicable
It was a gift, however I would have preferred Roku.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Brand Ambassador, February 24, 2025
Hi there,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 21, 2025
Posted by: Brandy638
from Hope Mills NC
I bought this about two months ago and very happy with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 21, 2025
Posted by: Nenalove530
from Norfolk virgina
I love the crystal clear picture . Its very convienc has a lot of apps too and many options,
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
View & Sound Perfect
on February 21, 2025
Posted by: Linda
What a delight!
Enjoying all my favorites. From picture to sound.
Couldn’t ask for more!
Thank you Samsung 😄
Enjoying all my favorites. From picture to sound.
Couldn’t ask for more!
Thank you Samsung 😄
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 21, 2025
Posted by: Scott41056
Great picture and clarity. This is my second Samsung TV and most of my other appliances in my household are Samsung as well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV
on February 21, 2025
Posted by: Drew
from Riverview Fl
I Love this 55'' tv it has a great picture and was a great price .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
55”inchGlass Crystal Samsung
on February 21, 2025
Posted by: Vera
from Santa Ana, California
I bought this tv a month ago. It has a very good features and perfect size for my living room , easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US