Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,632 Reviews)
Rating breakdown 1,632 reviews
5 Stars
1,129
4 Stars
268
3 Stars
106
2 Stars
57
1 Star
72
81%of customers recommend this product.
(
325 out of
401)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Excellent TV!!
on July 29, 2025
Posted by: RonA
from Milwaukee wi
This is not a paid promotion! The picture is very crisp, detailed, and sharp. I bought this T.V. for my 78 year old mom so she can keep up with her stories. Easy to set up and add paid app subscriptions services and as long as she's happy I'm Happy.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
None
on July 29, 2025
Posted by: Anonymous
from Washington, DC
The TV is awful and terrible you can be watching it and it cuts off.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, July 30, 2025
Lucy Mae,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best Brand TV Ever!
on July 29, 2025
Posted by: Dots
from Green Bay, WI
Our Samsung TV’s are the best. It is the only brand we purchase. They are easy to set up, are of high quality, and have a beautiful display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new tv
on July 29, 2025
Posted by: SamsungLadi
[This review was collected as part of a promotion.] TV works great. The color is exceptional. Even the sound is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on July 29, 2025
Posted by: Icebergs slim
This tv has been such a good buy you can stream app it has lots of channels for you to watch it shows really good colors colors in the tv is awesome it just an excellent purchase for me and I would purchase another one larger
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is ALL that it was advertised to be.
on July 29, 2025
Posted by: yobicnurm
[This review was collected as part of a promotion.] I use this TV to view movies, sports, news, documentaries, and unique events.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed
on July 29, 2025
Posted by: Dallascorky
[This review was collected as part of a promotion.] So far I have been very impressed with this tv. It was very easy to set up, it was easy to add applications too. The picture is crystal clear and it’s just perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New 65" TV
on July 29, 2025
Posted by: BIGSCREEN
[This review was collected as part of a promotion.] Good product for a reasonable price. purchased for movies, aps, sports, etc.
My only complaint is there are only 2 USB ports. I have ROKU and a soundbar. I need another USB port for my DVD player.
My only complaint is there are only 2 USB ports. I have ROKU and a soundbar. I need another USB port for my DVD player.
Value
5
Written by a customer while visiting Samsung US