Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,463 Reviews)
Rating breakdown 1,463 reviews
5 Stars
1,007
4 Stars
247
3 Stars
98
2 Stars
51
1 Star
60
82%of customers recommend this product.
(
294 out of
360)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
N/A
on November 8, 2024
Posted by: Nonya
I do not like the volume setting on the remote. Otherwise I am happy.
Written by a customer while visiting Samsung US
Customer Rating
5
My New Ultra Crystal TV
on November 8, 2024
Posted by: SmartestTV
[This review was collected as part of a promotion.] I was impressed first with it's speed. It is always ready to go when I am. It has a very good frame rate and works really well with my Xbox. It feels like I'm rediscovering all my favorite experiences in greater clarity. And there is no eye strain, I never feel stress watching with my new TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The greatest product in the TV market
on November 8, 2024
Posted by: Marquitosb
[This review was collected as part of a promotion.] I recently upgraded to the Samsung DU6900 Crystal UHD TV (2024), and I’m really impressed by what it offers for the price. Right out of the box, the setup was smooth and straightforward, and I appreciated how easy it was to get everything up and running without fuss.
The picture quality is fantastic—4K really shines here. Colors look vibrant and natural, and there’s great clarity, especially for shows and movies in HD or 4K. Samsung’s Crystal UHD display does a nice job with contrast, so dark scenes don’t look washed out. Watching nature documentaries or action movies has been a treat with the level of detail this TV brings out.
The smart features are also a big win. The Tizen OS is fast, and navigating between apps feels really smooth. Streaming from Netflix, YouTube, and other services is seamless, and the voice control makes everything super convenient, especially when I’m looking for something specific without wanting to type.
Sound quality is pretty decent—good enough for everyday use. For movies, I did connect it to a soundbar to get that deeper, more immersive audio experience. Still, the built-in speakers are clear and handle most content well.
All in all, the Samsung DU6900 Crystal UHD TV is a solid choice. It’s got excellent picture quality, is easy to use, and gives you a lot of value without jumping to the higher-end models. Perfect for someone who wants a quality 4K TV without going overboard.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is great tv
on November 9, 2024
Posted by: Lemon2Good
[This review was collected as part of a promotion.] One of the things I really enjoy is the smart platform. The Tizen operating system is fast and easy to use, and I love that I can access all my streaming apps like Netflix, Hulu, and Disney+ without any extra devices. Plus, it supports voice commands through Alexa, so I can change the channel or adjust volume hands-free.As a gamer, the TV has been great too. With HDMI 2.1 and low input lag, my PlayStation 5 games look smooth and respond quickly, which makes a huge difference. The TV also has features like VRR (Variable Refresh Rate), which reduces screen tearing during intense gaming sessions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great audio
on November 9, 2024
Posted by: Mannie
[This review was collected as part of a promotion.] This has great quality an audio its veey nice and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent experience
on November 10, 2024
Posted by: Perfection
[This review was collected as part of a promotion.] By far the best TV we've purchased thus far! I recommend to everyone looking to buy a new television. Sounds great, perfect picture, price is decent! Try it out for yourselves you'll see what I mean!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent .. affordable
on November 10, 2024
Posted by: roger88
[This review was collected as part of a promotion.] This tv is decently priced and has nice features. Exelent picture
Value
3
Response from Samsung USBy Samsung Brand Ambassador, November 11, 2024
roger88,
Thank you for purchasing the Samsung DU6900 TV. Your new TV is engineered with a fast and powerful processor, able to accurately upscale content from all connected and streaming sources to stunning 4K resolution.
If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for purchasing the Samsung DU6900 TV. Your new TV is engineered with a fast and powerful processor, able to accurately upscale content from all connected and streaming sources to stunning 4K resolution.
If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and great fearures
on November 11, 2024
Posted by: Needspace
[This review was collected as part of a promotion.] Definitely one of the clearest tv's I have ever owned samdung has never disappointed would definetly recommend to absolutely everyone features are fantastic, movies and gaming on here is unreal makes you feel as if your right there inside the game or movie.
Value
5
Written by a customer while visiting Samsung US