Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Size,picture quality,love everything about it.
on May 24, 2026
Posted by: Timbo
from Salem Ma
[This review was collected as part of a promotion.] Purchased because I respect the brand name.Have had difficulty with others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this sound love the color and I’ll always buy
on May 20, 2026
Posted by: Johndoy
from Florida
[This review was collected as part of a promotion.] No, I do not have any feedback on this, but as I said previous, I will always buy a Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What’s not to like about Samsung TV it’s great
on May 20, 2026
Posted by: Tripp2171
[This review was collected as part of a promotion.] Samsung TV is like a big computer if you’re interested technology it’s definitely a TV to get. I have nothing bad to say about Samsung TV. That’s the only TV that I buy wouldn’t have any other way.
Written by a customer while visiting Samsung US
Customer Rating
3
A beautiful, frustrating mess
on April 21, 2026
Posted by: Gaming In My 30s
Great hardware brought down by awful programming
The picture is clear, but the UI is cumbersome, lethargic, and just altogether bad. Most times, I will turn on my TV and select the app I would like to use, only for the TV to decide I must not have wanted to, say, watch YouTube, but apparently resume the end in credits to whatever I was watching on Netflix last night. I use an Xbox and switch between a TV in my bedroom and the living room. Every time I go to select the Xbox input on the Samsung, its a chore filled with back sliding. First, the TV will not necessarily recognize that a device is plugged in. So, you manually switch to it, and then it recognizes you have one of the most common devices in the country plugged in, so naturally it... takes you to their native gaming hub, where your Xbox is labeled as an input (even though you had already selected it) only their Hub has its own console-less Xbox experience that uses the exact same icon. I can't think of why I would ever want to be on their gaming hub, since I definitely already have a console, but there's even more frustrating news. Suppose your wife comes home and she wants to watch her Netflix show again. So you press "home" on the remote 7 times before you remember, ahh yes, "Gaming hub" is where "home" goes, and wont take you to the regular Home.
Compare to my ancient TCL roku TV where you can pin HDMI 1 - even if nothing is plugged in - as a channel/app right next to YouTube, Netflix, whatever. I love my Samsung phone, my Samsung soundboard, and my Samsung earbuds, I really thought I would love my Samsung TV. What a huge disappointment.
I would recommend this to a friend!
Features
2
Performance
2
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on April 5, 2026
Posted by: Sd250
from Newark nj
[This review was collected as part of a promotion.] The TV is clear precise and bright good color and sound no matter what show I'm watching motion clarity is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great viewing
on April 4, 2026
Posted by: J storage
from US
[This review was collected as part of a promotion.] Great middle of the road tv. Huge fan of Samsung tvs. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and picture
on April 1, 2026
Posted by: Johnp
from Panama city, FL
[This review was collected as part of a promotion.] I can sum up this TV in a few words "Amazing and durable" these TV's were built to last and have phenomenal sound and picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: My TV
[This review was collected as part of a promotion.] Easy to use, great visuals and best TV I had so far.
Written by a customer while visiting Samsung US