Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great Features and picture quality
on March 5, 2025
Posted by: Micheal
I think this is one of the best tvs I have ever bought. The picture quality is really great and the things you can do on this tv compared to others is much much better. Overall I would give it a 10/10
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value at this price point.
on March 5, 2025
Posted by: Stonepony
from Bemidji, MN
We bought this Samsung television before Christmas. Have had no issues so far. We love that the price was exceptional making it a no brainer to purchase. The wifi and Bluetooth on the unit work flawlessly. And the picture quality is amazing for a tv at this price point. We also like the feature of the built-in Fire TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice tv.
on March 5, 2025
Posted by: Michelle E W R
from Los Angeles California
I bought my Samsung Crystal 60 inch in the winter time of last year, 2024 because my Vizio 55 inch began to go out the screen was turning white from the bottom up, my Vizio was only four years old and after purchasing my new Samsung and using it I miss my remote control that I can press the numbers with the speakability of the Roku/Vizio remote and the fact that the antenna aspect has always been my gripe having a really nice television and can't enjoy watching it because of the reception and lack of due to junk waste antennas that filling the pockets of genius minds.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, March 5, 2025
Michelle E W R,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I came back
on March 5, 2025
Posted by: 65 in of joy
For the last 5 years I have had a TCL Roku tv. The wife bought it when my older Samsung finally died. From the first time I turned it on I didn’t like it .So 5 years later the wife went on a trip while I was home alone and just like that that tv died and I finally got my 65 in Samsung
Written by a customer while visiting Samsung US
Customer Rating
4
Too much frufru
on March 5, 2025
Posted by: Skip
I bought before Christmas. Picture is great. Unhappy there is no audio jack and the HDMI 2 cable dors not seem to provide audio.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on March 5, 2025
Posted by: Deboe
from Ringgold Ga.
I am in love with my tv. It’s great. Has lots of apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on March 5, 2025
Posted by: DONNY
from Texas
This is my third Samsung TV and the last one was a QLED and they Work great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on March 5, 2025
Posted by: Kdee
The sound is good, and the picture is clear! I love it and going to all samsung Smart tvs in my house
Written by a customer while visiting Samsung US