Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
This tv has an excellent picture, just as I wanted
on March 5, 2025
Posted by: Ulsie
Not impressed with the sound volume, Great picture quality, remote control features are difficult to navigate. Directions not clear.
Written by a customer while visiting Samsung US
Customer Rating
5
My tv
on March 5, 2025
Posted by: Pebblez
from Harrisburg pa
Love my new tv picture is perfect ovet all its my favorite tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice features
on March 5, 2025
Posted by: Charlie
I bought this a month ago and I’m really happy ,great picture and sound!!!
Written by a customer while visiting Samsung US
Customer Rating
2
5
on March 5, 2025
Posted by: None
from Batesville,Arkansas 72501
I do not like it.l wish I had not bought it. It has a mind of its own. I will not buy another one.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Brand Ambassador, March 5, 2025
None,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
65" tv
on March 5, 2025
Posted by: Mikki
I needed a larger tv in my game room. This one is perfect! Easy set up
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on March 5, 2025
Posted by: John
We enjoy the t.v It is a bigger picture then we had before.
Written by a customer while visiting Samsung US
Customer Rating
4
Only two inputs
on March 5, 2025
Posted by: Sssssa
Great tv but the fact it only has two HDMI’s and no optical. Can’t hook up anything but sound and one gaming unit or dvd player. Old one had three HDMI’s and optical output
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 5, 2025
Posted by: Nate
from Eugene, Oregon
Great smart TV.does the job I need at good price..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US