Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Amazing TV
on March 20, 2025
Posted by: TeddyBear40
[This review was collected as part of a promotion.] This is the first brand new TV I’ve ever bought , after having a Plasma TV for the last 15 years this new Samsung feels like I’m in the tv lol. The picture is so crisp on it and it’s so easy to setup and operate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product worth it's money!
on March 20, 2025
Posted by: SamsungPro5579
[This review was collected as part of a promotion.] I have slowly been converting all the electronics in my household to Samsung because, even though they may have a hefty price tag, they work SO WELL. I have never had a bad quality product from them and this tv is no exception. The screen is incredibly clear and the sound quality is AMAZING. It was also a synch to set up having a Samsung phone. Was the fastest tv set up I've ever done. If you're wondering if these tvs are worth the price, the answer is YES. Buy all the Samsung things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung
on March 20, 2025
Posted by: macsar
[This review was collected as part of a promotion.] My 65” is great! Beautiful picture. . Easily connected to my surround sound and it feels like I’m in a theater.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Like the TV but remote is to sensitive.
on March 20, 2025
Posted by: Bob14x
[This review was collected as part of a promotion.] Went to settings to make picture sharper. Doesn't work very well.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, March 21, 2025
Bob14x,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv!!!
on March 20, 2025
Posted by: Great2tv
[This review was collected as part of a promotion.] Great picture Great sound!! Love it!!! No Screensaver tho.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is my favorite TV
on March 20, 2025
Posted by: DMac66
[This review was collected as part of a promotion.] I've always been satisfied with Samsungs TVs. They are sturdy, dependable and easy to program and use. Normally they have crystal clear pictures and great sound. The only reason I'm giving this TV 4 stars is because the picture is clear - but it's not as crisp as the ones I've owned in the past. Most times the picture looks like it will step off the screen with my other Samsungs. This one isn't quite that sharpe and left me a little disappointed. But I guess you get what you pay for and the tube is great in all other aspects.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on March 20, 2025
Posted by: Blk70gto
[This review was collected as part of a promotion.] The crystal Samsung TV is an awesome TV with real life display i have have zero problems with this TV i recommend everyone buy a crystal tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and remote is easy to navigate.
on March 20, 2025
Posted by: Sportswatcher
[This review was collected as part of a promotion.] The picture is very good and the tv is very easy to navigate even though I’m not tech savvy.
Value
5
Written by a customer while visiting Samsung US