Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Amazing television
on March 20, 2025
Posted by: Samsungliving
[This review was collected as part of a promotion.] This is the e best tv I only buy samsung tv they are by far the best tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall
on March 20, 2025
Posted by: wargar
[This review was collected as part of a promotion.] I love everything about this TV, first 65" and the picture is so clear and vivid it`s like watching live TV on every program, got rid of the satellite fee`s and have been steaming since I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart TV
on March 20, 2025
Posted by: Francisco
[This review was collected as part of a promotion.] Great TV for the price. Great color quality and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and affordable
on March 20, 2025
Posted by: AyeYoLavish
[This review was collected as part of a promotion.] What can I say but bravo Samsung has really out done themselves with this t.v from the picture quality to the cloud game apps it all makes you feel like they spared no expense on comfort and utilities thanks again for this experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the display
on March 20, 2025
Posted by: Savingmom
[This review was collected as part of a promotion.] Great for big spaces the tv is great sound great and duper fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung tv
on March 20, 2025
Posted by: Samsungtv
[This review was collected as part of a promotion.] They tv was great but it start glitching out!! The and when I watch certain shows the picture is fuzzy and not very clear.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, March 21, 2025
SamsungTv,
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments and to troubleshoot your glitching issue, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments and to troubleshoot your glitching issue, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on March 20, 2025
Posted by: Peachfortyniners
[This review was collected as part of a promotion.] Wonderful quality you can definitely see the difference!!!!! I'm absolutely loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV for the money.
on March 20, 2025
Posted by: Bigredbarn
[This review was collected as part of a promotion.] We like the picture it has real good sound overall a good Tv. No complaints. The
remote was a little difficult to learn but that could just be old people learning electronics.
remote was a little difficult to learn but that could just be old people learning electronics.
Value
5
Written by a customer while visiting Samsung US