Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Amazing picture, great quality.
on June 22, 2025
Posted by: Lenn227
[This review was collected as part of a promotion.] Amazing picture lots of extras and the price couldn't be better...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has every feature you would ever want
on June 22, 2025
Posted by: Jbudd65
[This review was collected as part of a promotion.] This TV has immediate mirroring with your Samsung phone, my Galaxy S23 FE, without the need for wifi. With wifi you get an expansive array of options that include Samsung TV. Unbelievable amount of stations and shows for everyone. Gaming is brought to the forefront without the need of the console. Play with or without. This TV has it all. I can't believe there is a more complete TV on the market. A must buy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great picture.
on June 22, 2025
Posted by: Ranger
[This review was collected as part of a promotion.] This TV is great for watching sports especially Hockey!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT purchase this TV
on June 22, 2025
Posted by: HazelEyes8889
[This review was collected as part of a promotion.] I received my TV for Christmas from my fiancé. It was installed by a professional in January, and here it is in June and there's already a line in the pixels from the top to the bottom of the screen! There is no damage that i can find or see. It was working perfectly until a few days ago. Then in February my fiancé passed away and i can not find the receipt. I can not do ANYTHING about this!! I am so extremely disappointed, frustrated and hurt. I can't watch TV without a big line right in my view, it's terrible!! I have everything Samsung in my house, but I guess that's going to change!!
Value
1
Response from Samsung USBy Samsung Brand Ambassador, June 23, 2025
HazelEyes8889,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Ever – Samsung Delivers Beyond Expectation
on June 23, 2025
Posted by: S777steele
[This review was collected as part of a promotion.] ’ve never been this impressed with a television. My Samsung TV is nothing short of spectacular! The picture is crisp, colors are breathtakingly vibrant, and the sound makes you feel like you’re in the middle of the action. I’ve owned other brands before, but nothing compares to this. Samsung truly sets the gold standard—sleek design, smart features, and unbeatable performance. Watching anything feels like the ultimate cinematic experience right under my own roof!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must have features!
on June 23, 2025
Posted by: harrisaj34
from Chesapeake, VA
This television is amazing. The color is awesome. Very user friendly and comes with so many options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but possibly short lifespan...
on June 24, 2025
Posted by: CMV411
[This review was collected as part of a promotion.] I loved this TV for gaming as well as movies and shows. The app connectivity is nice. A more friendly UI with more options would be nice though but it still works well. The biggest downside is that it died on me not too long outside of the 1 year warranty. Never made it to 2 years sadly but I do hope to purchase another Samsung TV in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on June 24, 2025
Posted by: BeAuTiFuLdIsAsTeR
[This review was collected as part of a promotion.] Picture quality is awesome. Not glitchy. No freezing. Updates automatically with wifi...Great TV