Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,676 Reviews)
Rating breakdown 1,676 reviews
5 Stars
1,153
4 Stars
276
3 Stars
111
2 Stars
59
1 Star
77
79%of customers recommend this product.
(
333 out of
419)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Don't buy
on June 5, 2025
Posted by: TechGuy2025
from Tucson, Arizona USA
The display and menu interactivity are overly busy. I have worked in technology for over 40 years, and I'm extremely disappointed in Samsung's app and menu structure. Also, the remote controls are flimsy and small.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 5, 2025
Hi TechGuy2025,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!!!
on June 5, 2025
Posted by: KasnGer57
from EL Paso TX
Brought this tv for my son for Christmas and he absolutely loves it. The picture looks great and its very thin and lightweight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ehhh
on June 5, 2025
Posted by: Samsung Sam
from Southern NM
Better than the 75” Samsung have in main room. Doesn’t have issues with volume like 75”. Beginning to wonder if the 75” Samsung was a good buy.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
DU6900 Delivers!
on June 5, 2025
Posted by: Lee Lee
from Buffalo New York
"I recently purchased the Samsung 50" Class Crystal UHD DU6900 TV, and I'm thoroughly impressed! The picture quality is stunning, with vibrant colors and crystal-clear details. The Crystal UHD technology truly enhances the viewing experience. The design is sleek and modern, fitting perfectly in my living room.
Overall, I highly recommend this TV for its excellent performance, features, and value for the price
Overall, I highly recommend this TV for its excellent performance, features, and value for the price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
55" TV
on June 5, 2025
Posted by: Ricky
Har to set up, but great tv. to smart for me. excellent tv
Written by a customer while visiting Samsung US
Customer Rating
5
My new 65’ Samsung
on June 5, 2025
Posted by: TVTom25
[This review was collected as part of a promotion.] We have had Samsungs TVs for years and always wanted a larger screen. We love it! I do like the old interface system better but it’s just a matter of getting used to the new one. We had our previous Samsung for 9 years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on June 5, 2025
Posted by: Loveit
Works great, We now have 2 samsung TVs and will buy a third one in the fall. We also have samsung washer dryer, Refrigerator, dishwasher and we are looking at a samsung stove.
Written by a customer while visiting Samsung US
Customer Rating
4
Replaced original
on June 5, 2025
Posted by: Mickey1
[This review was collected as part of a promotion.] This new tv is working well,it is replacing a Samsung tv instead in January 25 and went completely dead in April 25.
I was without a tv for 5 weeks getting this straightened out.
I was without a tv for 5 weeks getting this straightened out.
Value
4
Written by a customer while visiting Samsung US