Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
30
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
This product has great audio
on November 9, 2024
Posted by: Mannie
[This review was collected as part of a promotion.] This has great quality an audio its veey nice and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent experience
on November 10, 2024
Posted by: Perfection
[This review was collected as part of a promotion.] By far the best TV we've purchased thus far! I recommend to everyone looking to buy a new television. Sounds great, perfect picture, price is decent! Try it out for yourselves you'll see what I mean!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent .. affordable
on November 10, 2024
Posted by: roger88
[This review was collected as part of a promotion.] This tv is decently priced and has nice features. Exelent picture
Value
3
Response from Samsung USBy Samsung Brand Ambassador, November 11, 2024
roger88,
Thank you for purchasing the Samsung DU6900 TV. Your new TV is engineered with a fast and powerful processor, able to accurately upscale content from all connected and streaming sources to stunning 4K resolution.
If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for purchasing the Samsung DU6900 TV. Your new TV is engineered with a fast and powerful processor, able to accurately upscale content from all connected and streaming sources to stunning 4K resolution.
If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and great fearures
on November 11, 2024
Posted by: Needspace
[This review was collected as part of a promotion.] Definitely one of the clearest tv's I have ever owned samdung has never disappointed would definetly recommend to absolutely everyone features are fantastic, movies and gaming on here is unreal makes you feel as if your right there inside the game or movie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality TV for all
on November 11, 2024
Posted by: Pbinggg
[This review was collected as part of a promotion.] This t.v is amazing with crystal clear visuals and stellar audio! I've never seen a better t.v, ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I highly recommend.
on November 11, 2024
Posted by: JeifR2
[This review was collected as part of a promotion.] This product boasts an impressive array of features. Its sleek design is sure to complement any home theater setup. The picture quality is vibrant and crystal clear, providing an immersive viewing experience. Seamless integration with streaming services allows for endless entertainment options. Overall, this is a highly recommended choice for anyone seeking a top-of-the-line viewing experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worked great till][
on November 11, 2024
Posted by: Soulmaster
[This review was collected as part of a promotion.] Was enjoying quality videos until right side started to go black. The more I watched the more it moved till screen was all black.
Value
2
Response from Samsung USBy Samsung Advisor, November 11, 2024
Hi Soulmaster,
I'm very sorry you are experiencing issues with your DU6900 TV screen. Please reach out to us to schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
I'm very sorry you are experiencing issues with your DU6900 TV screen. Please reach out to us to schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The picture is amazing
on November 12, 2024
Posted by: Snakehunter
[This review was collected as part of a promotion.] I like to game and binge shows. And I also watch alot of movies.
Value
5
Written by a customer while visiting Samsung US