Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great tv
on May 6, 2025
Posted by: Kimmy T
Love this t.v. The picture is fabulous not to mention all the free t.v you get going with Samsung. Quality product
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a great picture and ease to use
on May 6, 2025
Posted by: CindyK
[This review was collected as part of a promotion.] This TV is the main one used and everyone has been able to look up any show they are interested in watching. My grandchildren ages 8, had it figured out and was showing me how to use remote to find my channels. It’s really nice TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase for new Bedroom
on May 6, 2025
Posted by: NettyMarie
I bought the TV for my bedroom and I have throughly enjoyed the picture quality and ease of the features it offers. I always bought Samsung brand and it does not disappoint. This was the best purchase I made for my new bedroom and relaxing at the end of my day.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture , clear as day!
on May 6, 2025
Posted by: Anonymous
Great television, the picture is so clear every time The Great Orange Leader gives an interview
I can see right through his lies an deceptions. i just wish everyone in America had the same television!
I can see right through his lies an deceptions. i just wish everyone in America had the same television!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 6, 2025
Posted by: Lynne44
[This review was collected as part of a promotion.] I purchased this TV to watch movies and it is very nice. It’s large and clear. My children use it for gaming and they’re very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Me
on May 6, 2025
Posted by: Gcbee
from Ky
Tv freezes and it has to be unplugged for a while. Not happy with this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 6, 2025
Gcbee,
We appreciate your feedback on freezing, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
We appreciate your feedback on freezing, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Such a clear beautiful picture
on May 6, 2025
Posted by: Nellie
[This review was collected as part of a promotion.] Movies, local networks, best tv I've ever owned, going to purchase another one for a bedroom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous Quality
on May 6, 2025
Posted by: Darlin
This TV was a gift from my daughter & son in law and I love it very much! The choose of extra channels is wonderful and afterI figured out how to use it, it is easy!
Written by a customer while visiting Samsung US