Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,090
4 Stars
264
3 Stars
105
2 Stars
56
1 Star
67
81%of customers recommend this product.
(
315 out of
388)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great picture , clear as day!
on May 6, 2025
Posted by: Anonymous
Great television, the picture is so clear every time The Great Orange Leader gives an interview
I can see right through his lies an deceptions. i just wish everyone in America had the same television!
I can see right through his lies an deceptions. i just wish everyone in America had the same television!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 6, 2025
Posted by: Lynne44
[This review was collected as part of a promotion.] I purchased this TV to watch movies and it is very nice. It’s large and clear. My children use it for gaming and they’re very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Me
on May 6, 2025
Posted by: Gcbee
from Ky
Tv freezes and it has to be unplugged for a while. Not happy with this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 6, 2025
Gcbee,
We appreciate your feedback on freezing, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
We appreciate your feedback on freezing, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Such a clear beautiful picture
on May 6, 2025
Posted by: Nellie
[This review was collected as part of a promotion.] Movies, local networks, best tv I've ever owned, going to purchase another one for a bedroom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on May 6, 2025
Posted by: Navymom
[This review was collected as part of a promotion.] I love everything about this TV...The picture is amazing,it's like you are right in the action...The colors are vibrant...My only problem is I have no way to hook up my Signia
Streamline TV adapter...I wear hearing aids and this adapter allows me to stream the sound through my hearing aids...So that is my only complaint...
Streamline TV adapter...I wear hearing aids and this adapter allows me to stream the sound through my hearing aids...So that is my only complaint...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous Quality
on May 6, 2025
Posted by: Darlin
This TV was a gift from my daughter & son in law and I love it very much! The choose of extra channels is wonderful and afterI figured out how to use it, it is easy!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on May 6, 2025
Posted by: mrosado29
[This review was collected as part of a promotion.] It's so easy to access everything on my Samsung Galaxy S23 phone, with my TV. I signed into my Samsung Account on the TV and everything was so quick and easy to set up. If I'm watching a movie on my phone, it picks up right where I left off on the TV. There are so many display and audio options to suit your needs. It's very easy to add apps to the screen. I'm very very happy with my TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Software Performance streaming providers
on May 7, 2025
Posted by: rotbericht
Many TVs are the same and hard to compare screen image. However, what stands out for this TV is the quick boot, software interface, and seamless integration with many streaming providers. Setup easy, and basic unpack and run.
Written by a customer while visiting Samsung US