Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,090
4 Stars
264
3 Stars
105
2 Stars
56
1 Star
67
81%of customers recommend this product.
(
315 out of
388)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
I’m brand new to Samsung tv products
on May 5, 2025
Posted by: Darrius
[This review was collected as part of a promotion.] This Samsung tv is amazing i came from Roku tv and what an upgrade thanks Samsung for making such a great product looking forward for the bright future ahead.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on May 5, 2025
Posted by: LJK59
I bought this Samsung TV in December as it was on sale for a great price. I was looking for a new 50" Samsung TV, and couldn't pass up this deal. All of my flat screens have been Samsungs, as well as my cell phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Looking for simplicity
on May 5, 2025
Posted by: Gasguy
I am a senior buying a tv for the first time in 20 years. I find it hard to setup and hard to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on May 5, 2025
Posted by: Kameka
[This review was collected as part of a promotion.] This tv is great. I love the interface and how it looks. It connects seamlessly to all of my apps.
The screen is so clear, the people look realistic. Sounds is a little low but over all it's pretty good.
We re going the Samsung TV plus option. I'm loving how it connects to my watch and helps with my workouts.
My kids especially love The Game app and how it automatically changes the input when they want to play the Switch.
Overall this was a successful purchase for my family.
Oh bonus the size upgrade is a huge perk too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is swell, mostly
on May 5, 2025
Posted by: TheKid
[This review was collected as part of a promotion.] Samsung is my main video display manufacturer. If I'm buying a new TV or computer monitor, it is a Samsung. Image quality, reliability, and durability have always been paramount with my Samsung equipment.
My one extreme frustration with Samsung is their refusal to include gigabit ethernet ports in TVs. Why do you insist on 10/100 - jump into the new century for Pete sake!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Samsung tv for the price
on May 5, 2025
Posted by: Zodiac187
from Mississippi
The setup was simple, the picture is great, the sound is good, and the menu is just ok. I hate the app/source selection screen. It's a pain to remove apps and find the apps I'm looking for.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New Samsung TV is not as good as previous one.
on May 5, 2025
Posted by: Brich1
[This review was collected as part of a promotion.] I got this TV for my mom since she loved the clarity of the picture of my Samsung TV. I noticed that her screen is not clear as mine. I've tried making adjustments to the picture, but it still looks cloudy.
Value
3
Response from Samsung USBy Samsung Specialist, May 16, 2025
Brich1,
I’m sorry to hear you’re not fully satisfied with the clarity of your TV. If you’re noticing blurring or juddering on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear you’re not fully satisfied with the clarity of your TV. If you’re noticing blurring or juddering on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Easy function on tv
on May 5, 2025
Posted by: Gloria
I enjoy my tv very good pictures I will tell everybody to buy this tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US