Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
2 for the Show
on May 5, 2025
Posted by: Replacements
I'm very happy with the picture quality and the easy remote. I liked it so much I purchased another one!
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing good
on May 5, 2025
Posted by: Tamesha
from Charlotte, NC
I bought this tv 5 months ago and it has been nothing but trouble ever since the programming will not stay you have to keep unplugging it and plugging it back in for it to register. I have updated it That was asked and it continues to not stay on course always asking you to troubleshoot every time you turn the TV on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Tamesha,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Improved over older versions
on May 5, 2025
Posted by: Eric
from New York
I bought this a few months ago. The menus and software are an improvement over the 3 other older Samsung TV's I have. The remote control is improved and easy to use. The settings menu for changing settings is slow though. Samsung TV and its guide are nice and easy to use.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality
on May 5, 2025
Posted by: D coach
Even though it is not a QLED it has a very good picture. It was easy to set up and program. Price was very reasonable. Samsung Plus is one of the best live tv options of any brand. I speak from experience as this is our second Samsung tv. We also have a 65 QLED. Samsung has one of the highest quality ratings in the industry and you can never go wrong when you spend your hard earned money on one.
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity of the picture
on May 5, 2025
Posted by: Big G
This is the 2nd Samsung TV I have purchased and I just love the picture and dependability of Samsung televisions. Good product..
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and features
on May 5, 2025
Posted by: Poohpooh
[This review was collected as part of a promotion.] Love the visual and being able to see everything close .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful pictures and color
on May 5, 2025
Posted by: Joan
from Turner, Maine
My sons bought it for me for Xmas. The tv is great but the remote sucks. You would think a big company like Samsung would make a decent remote. It is so cheaply made and horrible to use.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 5, 2025
Posted by: Cramos520
[This review was collected as part of a promotion.] I am very happy with my new tv. Great quality in picture and sound
Value
5
Written by a customer while visiting Samsung US