Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,090
4 Stars
264
3 Stars
104
2 Stars
55
1 Star
67
81%of customers recommend this product.
(
315 out of
387)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great Price
on May 5, 2025
Posted by: TinaGrl86
from New Port Richey, Florida
Great picture! Got it when they had the black Friday sales so got a good price on it and super happy
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 5, 2025
Posted by: Sackman
[This review was collected as part of a promotion.] Love my Samsung tv
Great picture
Great sound
Easy to use
Great picture
Great sound
Easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on May 5, 2025
Posted by: Sweetiepie
[This review was collected as part of a promotion.] Purchased this TV for deck sports watching. Great picture. Very happy so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on May 5, 2025
Posted by: Plb1
The tv is fine but the plug in is poorly designed - against gravity so that it easily disconnects from the back of the tv.
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Plb1,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very simple to use
on May 5, 2025
Posted by: Greek1
[This review was collected as part of a promotion.] We love our Samsung TV hooks up to Wi-Fi beautifully wirelessly no trouble at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2 for the Show
on May 5, 2025
Posted by: Replacements
I'm very happy with the picture quality and the easy remote. I liked it so much I purchased another one!
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing good
on May 5, 2025
Posted by: Tamesha
from Charlotte, NC
I bought this tv 5 months ago and it has been nothing but trouble ever since the programming will not stay you have to keep unplugging it and plugging it back in for it to register. I have updated it That was asked and it continues to not stay on course always asking you to troubleshoot every time you turn the TV on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Tamesha,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Improved over older versions
on May 5, 2025
Posted by: Eric
from New York
I bought this a few months ago. The menus and software are an improvement over the 3 other older Samsung TV's I have. The remote control is improved and easy to use. The settings menu for changing settings is slow though. Samsung TV and its guide are nice and easy to use.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US