Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great features
on May 5, 2025
Posted by: Will
from Clinton, maryland
I got it for Christmas of 24” and by far best brand tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Horrible remote.
on May 5, 2025
Posted by: TRENT1326
from HOUSTON
TV is fine but the remote is too small, and confusing. Not enough buttons. I miss my old LG remote.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Takes too long to startup
on May 5, 2025
Posted by: Sugarloafer
Picture and audio are great, but it takes so long to go to the selection upon startup. That's frustrating when I'm trying to quickly turn on breaking news or a sporting event.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product has a lot of features
on May 5, 2025
Posted by: MommaG
[This review was collected as part of a promotion.] I am still learning about all of the features on this tv. Picture is good, streaming is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations.
on May 5, 2025
Posted by: Workedkitten
I've had this tv for about a year, and it's been great. Came from a roku branded device and this tv exceeded my expectation. Very good color, sound and picture quality. Easy to add your favorite apps. Games are fun to play since you can like your Xbox acct to it. No bad things to say about this tv.
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, but no PBS app available
on May 5, 2025
Posted by: EviM
Great picture, pretty good sound. The fact that I cannot find PBS app means I have to still use my ROKU is a dis appointment .
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
EviM,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 5, 2025
Posted by: boonelove
from Boone, BC
I bought this for my husband for Christmas. But it is now in my office! This is our fourth Samsung TV. Obviously we like them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality and Value Beyond Expectations.
on May 5, 2025
Posted by: NoIcing
[This review was collected as part of a promotion.] This is my 2nd Samsung TV as my first (55 inch) was purchased 13 years ago and has been absolutely fantastic and I recently decided to upgrade to a 65 inch tv and I decided to purchase another Samsung TV and the picture on this Samsung 65 Inch TV is incredible and the price was also amazing... I am beyond satisfied with Samsung Televisions.. Best of all is the Quality as the previous 55 Inch Samsung is still going strong and the price on this new 65 inch TV has me head over heels..
Value
5
Written by a customer while visiting Samsung US