Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Fast easy instillation
on May 5, 2025
Posted by: SamsunnTV
[This review was collected as part of a promotion.] This new TV has truly blown me away! From the moment I unboxed it, I could tell that this was a premium product. The sleek design seamlessly integrated into my living room setup, adding a touch of modern elegance.
But the real magic happens when you turn it on. The picture quality is simply stunning. Colors are vibrant and accurate, making everything from nature documentaries to animated movies pop with life. The blacks are incredibly deep, providing fantastic contrast and detail in darker scenes – something my old TV really struggled with. I found myself noticing nuances in movies and shows that I had never seen before.
Setting up the TV was a breeze. The smart features are intuitive and responsive. Navigating through streaming apps like Netflix, Hulu, and Disney+ is quick and seamless. The included remote is well-designed and comfortable to hold, with dedicated buttons for my favorite services.
The sound quality is also surprisingly good for built-in speakers. While a dedicated soundbar would undoubtedly enhance the audio experience further, the TV's speakers provide clear and balanced sound with decent bass. For everyday viewing, they are more than adequate.
What impressed me most is the overall value for money. This TV offers premium picture quality and smart features that rival much more expensive models. It truly feels like I've upgraded to a whole new level of home entertainment without breaking the bank.
But the real magic happens when you turn it on. The picture quality is simply stunning. Colors are vibrant and accurate, making everything from nature documentaries to animated movies pop with life. The blacks are incredibly deep, providing fantastic contrast and detail in darker scenes – something my old TV really struggled with. I found myself noticing nuances in movies and shows that I had never seen before.
Setting up the TV was a breeze. The smart features are intuitive and responsive. Navigating through streaming apps like Netflix, Hulu, and Disney+ is quick and seamless. The included remote is well-designed and comfortable to hold, with dedicated buttons for my favorite services.
The sound quality is also surprisingly good for built-in speakers. While a dedicated soundbar would undoubtedly enhance the audio experience further, the TV's speakers provide clear and balanced sound with decent bass. For everyday viewing, they are more than adequate.
What impressed me most is the overall value for money. This TV offers premium picture quality and smart features that rival much more expensive models. It truly feels like I've upgraded to a whole new level of home entertainment without breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on May 5, 2025
Posted by: Glor
from Chesaning, MI
Samsung is the only TV we have good luck with. The picture is so clear. Our last Samsung we had for 12 years!!!! They also have good sale prices.
We won't buy any other brand.
We won't buy any other brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features
on May 5, 2025
Posted by: AmazingTV
[This review was collected as part of a promotion.] I absolutely LOVE our new tv it works beautifully and was so easy to set up. The price was an absolute steal and I didn't even realize that you could play Xbox on it until after we bought it! I was blown away with all the options and the picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote
on May 5, 2025
Posted by: Psbw
Remote is very confusing to use. TV pic etc is great!
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Psbw,
You can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
You can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is King
on May 5, 2025
Posted by: MrWink
[This review was collected as part of a promotion.] We love all of our Samsung tv’s. We have 5 total and all of them have exceeded our expectations.
Make sure you pair them with a nice Samsung sound bar and sub.
Make sure you pair them with a nice Samsung sound bar and sub.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sounds.
on May 5, 2025
Posted by: Skillet
So far I'm enjoying my TV to the fullest. Getting use to the newness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound
on May 5, 2025
Posted by: JAKMAN45
[This review was collected as part of a promotion.] I use my Tv for gaming, streaming and watching movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture only thing I don’t like is you can
on May 5, 2025
Posted by: Rick
I bought about six months ago and I love it very nice TV
Written by a customer while visiting Samsung US