Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Good picture.
on April 30, 2025
Posted by: snowboarddoc
from Indian Wells, CA
TV has great picture but only two HDMI, one is ARC and I can not get it to work with my previously installed surround sound. No RCA connectors, etc. Have not been able to reach support but will try again.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
DU6900D Crystal UHD TV (2024)
on May 2, 2025
Posted by: IronMan
[This review was collected as part of a promotion.] I bought this TV for my mom and she hasn't said anything negative about it. It's fairly easy to navigate everything interface wise. And the picture quality is good! Keep it up Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 2, 2025
Posted by: Rayofsunshine
[This review was collected as part of a promotion.] We utilize our Samsung television for gaming, movies, and streaming. It functions exceptionally well and we appreciate its seamless integration with our Samsung phone and the intuitive navigation of its options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great, clear picture and is durable!
on May 3, 2025
Posted by: AlieCat99
[This review was collected as part of a promotion.] I use it to play PS5, stream online and use smart view. The picture is amazing and I often feel like I'm at a theater when watching a movie with my son!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
beautiful picture
on May 4, 2025
Posted by: Martha
I like the TV but the remote is SO SMALL I cannot hardly read it. Is there a larger remote ?
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Martha,
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the win again
on May 5, 2025
Posted by: Scott
Love the new Samsung platform. All the apps and features are amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 5, 2025
Posted by: Bman0279
[This review was collected as part of a promotion.] I love the picture and sound quality. I do wish it could be a little more customizable with a wider variety of apps though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent TV for the price
on May 5, 2025
Posted by: Whyohwhy
from Georgia
The TV works well. It's not as clear and contrast is low for my taste, but overall a good value. The real problem is the soundbar which switched to a D.In code and can not be reset.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US