Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,090
4 Stars
264
3 Stars
104
2 Stars
55
1 Star
67
81%of customers recommend this product.
(
315 out of
387)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
It has a great, clear picture and is durable!
on May 3, 2025
Posted by: AlieCat99
[This review was collected as part of a promotion.] I use it to play PS5, stream online and use smart view. The picture is amazing and I often feel like I'm at a theater when watching a movie with my son!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
beautiful picture
on May 4, 2025
Posted by: Martha
I like the TV but the remote is SO SMALL I cannot hardly read it. Is there a larger remote ?
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Martha,
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the win again
on May 5, 2025
Posted by: Scott
Love the new Samsung platform. All the apps and features are amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 5, 2025
Posted by: Bman0279
[This review was collected as part of a promotion.] I love the picture and sound quality. I do wish it could be a little more customizable with a wider variety of apps though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent TV for the price
on May 5, 2025
Posted by: Whyohwhy
from Georgia
The TV works well. It's not as clear and contrast is low for my taste, but overall a good value. The real problem is the soundbar which switched to a D.In code and can not be reset.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast easy instillation
on May 5, 2025
Posted by: SamsunnTV
[This review was collected as part of a promotion.] This new TV has truly blown me away! From the moment I unboxed it, I could tell that this was a premium product. The sleek design seamlessly integrated into my living room setup, adding a touch of modern elegance.
But the real magic happens when you turn it on. The picture quality is simply stunning. Colors are vibrant and accurate, making everything from nature documentaries to animated movies pop with life. The blacks are incredibly deep, providing fantastic contrast and detail in darker scenes – something my old TV really struggled with. I found myself noticing nuances in movies and shows that I had never seen before.
Setting up the TV was a breeze. The smart features are intuitive and responsive. Navigating through streaming apps like Netflix, Hulu, and Disney+ is quick and seamless. The included remote is well-designed and comfortable to hold, with dedicated buttons for my favorite services.
The sound quality is also surprisingly good for built-in speakers. While a dedicated soundbar would undoubtedly enhance the audio experience further, the TV's speakers provide clear and balanced sound with decent bass. For everyday viewing, they are more than adequate.
What impressed me most is the overall value for money. This TV offers premium picture quality and smart features that rival much more expensive models. It truly feels like I've upgraded to a whole new level of home entertainment without breaking the bank.
But the real magic happens when you turn it on. The picture quality is simply stunning. Colors are vibrant and accurate, making everything from nature documentaries to animated movies pop with life. The blacks are incredibly deep, providing fantastic contrast and detail in darker scenes – something my old TV really struggled with. I found myself noticing nuances in movies and shows that I had never seen before.
Setting up the TV was a breeze. The smart features are intuitive and responsive. Navigating through streaming apps like Netflix, Hulu, and Disney+ is quick and seamless. The included remote is well-designed and comfortable to hold, with dedicated buttons for my favorite services.
The sound quality is also surprisingly good for built-in speakers. While a dedicated soundbar would undoubtedly enhance the audio experience further, the TV's speakers provide clear and balanced sound with decent bass. For everyday viewing, they are more than adequate.
What impressed me most is the overall value for money. This TV offers premium picture quality and smart features that rival much more expensive models. It truly feels like I've upgraded to a whole new level of home entertainment without breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on May 5, 2025
Posted by: Glor
from Chesaning, MI
Samsung is the only TV we have good luck with. The picture is so clear. Our last Samsung we had for 12 years!!!! They also have good sale prices.
We won't buy any other brand.
We won't buy any other brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features
on May 5, 2025
Posted by: AmazingTV
[This review was collected as part of a promotion.] I absolutely LOVE our new tv it works beautifully and was so easy to set up. The price was an absolute steal and I didn't even realize that you could play Xbox on it until after we bought it! I was blown away with all the options and the picture.
Value
5
Written by a customer while visiting Samsung US