Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,579 Reviews)
Rating breakdown 1,579 reviews
5 Stars
1,090
4 Stars
264
3 Stars
103
2 Stars
55
1 Star
67
81%of customers recommend this product.
(
315 out of
387)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Good for the price
on April 28, 2025
Posted by: Digity
[This review was collected as part of a promotion.] Love the features, the apps preinstalled and the user friendly interface to download more apps. My only negative or what I think can improve is the the feel of the device to me it feels like a toy o should of went for the higherend model
Value
3
Response from Samsung USBy Samsung Brand Ambassador, April 30, 2025
Digity,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Please know we are available and happy to assist you. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Please know we are available and happy to assist you. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Oh i really great to choose this Samsung crystal U
on April 29, 2025
Posted by: CHSNAGESH
[This review was collected as part of a promotion.] I use mostly for streaming movies, games,
I really thankful to Samsung that gives us most realistic pictures, colour's, we are in realistic mood while watching the contents.
Once again I thankful to the quality, given by Samsung,
I really thankful to Samsung that gives us most realistic pictures, colour's, we are in realistic mood while watching the contents.
Once again I thankful to the quality, given by Samsung,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on April 29, 2025
Posted by: Goinwonce
Nice TV for a good price. Great to have with Samsung cell phones. Very compatible.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend this TV
on April 29, 2025
Posted by: Deezwife14
[This review was collected as part of a promotion.] This product has great features I saved up for it and now it's hard to have a chance to watch it because everyone in my house loves it. I would definitely rate a 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product gives you amazing pictures and shows
on April 30, 2025
Posted by: Adolla
[This review was collected as part of a promotion.] I have two of these TV because I can do amazing things with them like in my game room I can stream the sports games, other activities that being part of the gathering. This TV gives me life while my wife company enjoy down stairs. I have friends over every weekend to watch my TV. Go out and purchase yours.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture.
on April 30, 2025
Posted by: snowboarddoc
from Indian Wells, CA
TV has great picture but only two HDMI, one is ARC and I can not get it to work with my previously installed surround sound. No RCA connectors, etc. Have not been able to reach support but will try again.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
DU6900D Crystal UHD TV (2024)
on May 2, 2025
Posted by: IronMan
[This review was collected as part of a promotion.] I bought this TV for my mom and she hasn't said anything negative about it. It's fairly easy to navigate everything interface wise. And the picture quality is good! Keep it up Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 2, 2025
Posted by: Rayofsunshine
[This review was collected as part of a promotion.] We utilize our Samsung television for gaming, movies, and streaming. It functions exceptionally well and we appreciate its seamless integration with our Samsung phone and the intuitive navigation of its options.
Value
5
Written by a customer while visiting Samsung US