Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
love this Tv itself shows me a beautiful picture
on April 23, 2025
Posted by: Domything
[This review was collected as part of a promotion.] I'm able to put in streaming video game. In other Samsung devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I have ever owned!
on April 23, 2025
Posted by: Navycop
[This review was collected as part of a promotion.] I am on my 5th Samsung tv! Would never have anything else!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv!!!!!!!!!
on April 24, 2025
Posted by: PrettyShopper
[This review was collected as part of a promotion.] I love this tv! I’m so happy I switched from LG.
I was able to put it together with my long cute nails by myself. It was even pretty easier to move alone. I would recommend this tv to anyone looking for one! Me and my Dog Son Anubis love to watch the walking dead and Bluey! I will definitely be adding an additional tv to my home soon! Thank you for an amazing product!
I was able to put it together with my long cute nails by myself. It was even pretty easier to move alone. I would recommend this tv to anyone looking for one! Me and my Dog Son Anubis love to watch the walking dead and Bluey! I will definitely be adding an additional tv to my home soon! Thank you for an amazing product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very smart TV
on April 24, 2025
Posted by: Mindblown88
[This review was collected as part of a promotion.] I didn't know a tv could be as smart as it is being compatible with my Samsung galaxy S23+ phone and how it linked my Xbox and controller to itself.. I still haven't learned everything it will do but I am BEYOND impressed with it this far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on April 24, 2025
Posted by: Ktc31
from Cottonwood, AZ
We think this is one of the best tv’s we’ve ever had. The color is sharp and easy to adjust to different screen modes. The sound is great also. Would definitely recommend this tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice TV, just nothing special
on April 24, 2025
Posted by: Edaug
Compared to other Tvs that I have, this one seems to lack some features. Integration with samsung tv lacks a complete package for enjoyment of all apps. Addition of air channels for local tv does not have any option other than just delete and rescan. Then manually edit channels again. And the standard sound lacks a lot had to get a sound bar to hear and enjoy most shows. Picture is good. But navigation is at times frustrating.
Response from Samsung USBy Samsung Brand Ambassador, April 25, 2025
Edaug,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
We understand sometimes there is a learning curve when you get a new TV. This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
We understand sometimes there is a learning curve when you get a new TV. This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Crytal clear
on April 25, 2025
Posted by: Teekay
[This review was collected as part of a promotion.] Awesome! Crystal clear views with a variety of options. Am a Samsung guy anyway, my phone is Samsung and has always been. I give my Samsung TV a 5-star rating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Home TV for living room
on April 25, 2025
Posted by: BooNana01
[This review was collected as part of a promotion.] The tv has amazing picture quality. Wonderful for streaming and just watching a good game
Value
5
Written by a customer while visiting Samsung US