Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,167 Reviews)
Rating breakdown 2,167 reviews
5 Stars
1,476
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
512 out of
638)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great feature
on April 22, 2025
Posted by: Robbie
Great for our homeyeahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Color and sound is amazing
on April 22, 2025
Posted by: Oquendoy
[This review was collected as part of a promotion.] Multiple apps. Very easy and convenient to use. Wide range of variety. Features are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 22, 2025
Posted by: Tracy
from Burlington, NC
I got this as a gift. Wasn’t too fond of it in the beginning but I’m getting used to it and liking it better now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on April 23, 2025
Posted by: Chuck
from Vero Beach, FL
Exellant value and quality and picture....One of six Samsungs in my home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv has great quality .
on April 23, 2025
Posted by: Aguila80
[This review was collected as part of a promotion.] I use my TV to watch shorts, movies and listen to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
disapointed
on April 23, 2025
Posted by: Myhoneybee
[This review was collected as part of a promotion.] It took my son two weeks to get it to get to the channels I like. He is an electrical engineer. Why make it so hard?
Value
3
Response from Samsung USBy Samsung Brand Ambassador, April 24, 2025
Myhoneybee,
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded All Expectations – A Stellar Viewing Expe
on April 23, 2025
Posted by: nalin73
[This review was collected as part of a promotion.] I am thoroughly impressed with this Samsung TV. The picture quality is breathtaking, with vibrant colors and crystal-clear clarity that brings every scene to life.
Sound quality is rich and immersive, even without external speakers. If you’re looking for a TV that delivers premium performance without compromise, this is it! Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product I'd say is one of the best for gaming
on April 23, 2025
Posted by: Wildman
[This review was collected as part of a promotion.] I use this product for gaming and movies ist the best I love the graphics on the game it's insanly satisfying almost an advantage no cap
Value
5
Written by a customer while visiting Samsung US