Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,574 Reviews)
Rating breakdown 1,574 reviews
5 Stars
1,085
4 Stars
264
3 Stars
103
2 Stars
55
1 Star
67
81%of customers recommend this product.
(
315 out of
387)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
An amazing view
on April 21, 2025
Posted by: Jitzy3296
[This review was collected as part of a promotion.] We put this in our living room and it is such an amazing picture. The picture is so clear. We watched Grumpy Old Men the first night and it strangely looked more like a recent film instead of the older film look. We are very happy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME! EASY SET-UP PICTURE PERFECT!
on April 21, 2025
Posted by: SHYGUY
[This review was collected as part of a promotion.] This is my main TV. We stream TV series and movies. Perfect for senior citizens!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on April 21, 2025
Posted by: Mern
Purchased this TV a month or so ago. Great picture!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Television with a sharp picture
on April 21, 2025
Posted by: Screaming Liberal
from Sherman Texas
Having had this TV for three months now I feel like I made the right decision in purchasing this TV. Image is just amazing there are times when it looks like image is actually real. Colors are crisp and great in appearance. My only complaint is user interface is a bit clunky and not intuitive.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cat is always sitting in front of the “window”
on April 21, 2025
Posted by: LTLL
from Minnesota
We got this TV for Christmas, high quality display, great size for us.
Our cat is always sitting right in front of the screen. No matter what’s on.
Our cat is always sitting right in front of the screen. No matter what’s on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 21, 2025
Posted by: Samsungtv
I loke it amd I'm enjoying the TV❤️
Thank You for such a great TV
Thank You for such a great TV
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding features.
on April 21, 2025
Posted by: Ebby
I bought this about 5 months ago and l am very thrilled about it. The color is super clear and the sound amazing.
Written by a customer while visiting Samsung US
Customer Rating
1
Real Let Down
on April 21, 2025
Posted by: TaylorA
from Riverside, CA
I was able to watch the television three times. When I went to turn it on again, it no longer worked. The television would turn on and then shut itself off.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Brand Ambassador, April 22, 2025
TaylorA,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US