Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Takes too long to startup
on May 5, 2025
Posted by: Sugarloafer
Picture and audio are great, but it takes so long to go to the selection upon startup. That's frustrating when I'm trying to quickly turn on breaking news or a sporting event.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product has a lot of features
on May 5, 2025
Posted by: MommaG
[This review was collected as part of a promotion.] I am still learning about all of the features on this tv. Picture is good, streaming is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Horrible remote.
on May 5, 2025
Posted by: TRENT1326
from HOUSTON
TV is fine but the remote is too small, and confusing. Not enough buttons. I miss my old LG remote.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sounds.
on May 5, 2025
Posted by: Skillet
So far I'm enjoying my TV to the fullest. Getting use to the newness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture only thing I don’t like is you can
on May 5, 2025
Posted by: Rick
I bought about six months ago and I love it very nice TV
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound
on May 5, 2025
Posted by: JAKMAN45
[This review was collected as part of a promotion.] I use my Tv for gaming, streaming and watching movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is King
on May 5, 2025
Posted by: MrWink
[This review was collected as part of a promotion.] We love all of our Samsung tv’s. We have 5 total and all of them have exceeded our expectations.
Make sure you pair them with a nice Samsung sound bar and sub.
Make sure you pair them with a nice Samsung sound bar and sub.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote
on May 5, 2025
Posted by: Psbw
Remote is very confusing to use. TV pic etc is great!
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Psbw,
You can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
You can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US