Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
What I wanted
on May 5, 2025
Posted by: Marko
from NY
Great tv. Had this tv for couple of months now and have zero issues with it. Everything is great from picture quality to sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Improved over older versions
on May 5, 2025
Posted by: Eric
from New York
I bought this a few months ago. The menus and software are an improvement over the 3 other older Samsung TV's I have. The remote control is improved and easy to use. The settings menu for changing settings is slow though. Samsung TV and its guide are nice and easy to use.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 5, 2025
Posted by: boonelove
from Boone, BC
I bought this for my husband for Christmas. But it is now in my office! This is our fourth Samsung TV. Obviously we like them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality and Value Beyond Expectations.
on May 5, 2025
Posted by: NoIcing
[This review was collected as part of a promotion.] This is my 2nd Samsung TV as my first (55 inch) was purchased 13 years ago and has been absolutely fantastic and I recently decided to upgrade to a 65 inch tv and I decided to purchase another Samsung TV and the picture on this Samsung 65 Inch TV is incredible and the price was also amazing... I am beyond satisfied with Samsung Televisions.. Best of all is the Quality as the previous 55 Inch Samsung is still going strong and the price on this new 65 inch TV has me head over heels..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, but no PBS app available
on May 5, 2025
Posted by: EviM
Great picture, pretty good sound. The fact that I cannot find PBS app means I have to still use my ROKU is a dis appointment .
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
EviM,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing good
on May 5, 2025
Posted by: Tamesha
from Charlotte, NC
I bought this tv 5 months ago and it has been nothing but trouble ever since the programming will not stay you have to keep unplugging it and plugging it back in for it to register. I have updated it That was asked and it continues to not stay on course always asking you to troubleshoot every time you turn the TV on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Tamesha,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations.
on May 5, 2025
Posted by: Workedkitten
I've had this tv for about a year, and it's been great. Came from a roku branded device and this tv exceeded my expectation. Very good color, sound and picture quality. Easy to add your favorite apps. Games are fun to play since you can like your Xbox acct to it. No bad things to say about this tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 5, 2025
Posted by: Will
from Clinton, maryland
I got it for Christmas of 24” and by far best brand tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US