Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Love my new TV!
on May 5, 2025
Posted by: Susie
I bought this on black Friday last year and love it! Perfect for my bedroom! Great price and great quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A brand we love
on May 5, 2025
Posted by: Lynn66
from NW Indiana
We bought this a week ago so far we love it great picture easy setup. Our last tv was a Samsung and lasted for many years I hope this one will also
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung uhdtv smart tv
on May 5, 2025
Posted by: Miarivera8177
[This review was collected as part of a promotion.] This UHD TV is 65 inches. The picture quality is clearer, and motion appears Clear picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 5, 2025
Posted by: Superman01
[This review was collected as part of a promotion.] We are really happy with our purchase of our Samsung Tv the quality the size just overall the whole product has met our expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This is not a good tv
on May 5, 2025
Posted by: PainTv101
[This review was collected as part of a promotion.] Remote is not easy to use volume button act also mute button , using fast forward button in real poor remote , Tv WiFi very poor cuts in out . Better off buying a top brand .Have other Samsung TVs that are great but this one needs to be called
Value
2
Response from Samsung USBy Samsung Specialist, May 16, 2025
Hello,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Quality
on May 5, 2025
Posted by: D coach
Even though it is not a QLED it has a very good picture. It was easy to set up and program. Price was very reasonable. Samsung Plus is one of the best live tv options of any brand. I speak from experience as this is our second Samsung tv. We also have a 65 QLED. Samsung has one of the highest quality ratings in the industry and you can never go wrong when you spend your hard earned money on one.
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on May 5, 2025
Posted by: Shemom9
[This review was collected as part of a promotion.] Nice size, beautiful picture, great quality and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value!
on May 5, 2025
Posted by: Chris
from Keokuk, IA
Bought this TV for my son at Christmas. It looks great and sounds good at the price it was well worth it and quality. There is a reason I own so many Samsung devices nothings better!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US