Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(693 Reviews)
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Washed out if not viewed directly from front.
on October 18, 2024
Posted by: Caplack
OK for a UHD but no comparison with an OLED which is also more costlier. Very good price for a 50" but I don't like how the display pales and washes out when the viewing angle changes. You must watch it "head on" and not from any side views.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for home!
on October 19, 2024
Posted by: Jeremy
[This review was collected as part of a promotion.] Crystal clear images! So many options for connectivity. The gui is simple and easy to learn. It's a great home cinema!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung DU6900 Crystal UHD TV (2024)
on October 19, 2024
Posted by: Candid7865
[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV is a budget-friendly smart TV that offers solid performance and features for an enjoyable viewing experience. Display Quality: With 4K Ultra HD resolution and HDR support, the DU6900 delivers vibrant colors and decent contrast, although it may not match the brightness levels of premium models. It performs well in moderate lighting.
Smart Features: Running on Samsung's Tizen OS, the TV provides an intuitive interface with a wide selection of streaming apps. Users appreciate the ease of navigation and customizable home screen Audio Performance: While the sound quality is satisfactory, many reviewers recommend using a soundbar for an enhanced audio experience, particularly for movies and shows . Design: The sleek, modern design fits well with various decor styles, though it lacks the premium feel of more expensive options. Value for Money: The DU6900 offers a good balance of features and affordability, making it an attractive choice for budget-conscious buyers
Smart Features: Running on Samsung's Tizen OS, the TV provides an intuitive interface with a wide selection of streaming apps. Users appreciate the ease of navigation and customizable home screen Audio Performance: While the sound quality is satisfactory, many reviewers recommend using a soundbar for an enhanced audio experience, particularly for movies and shows . Design: The sleek, modern design fits well with various decor styles, though it lacks the premium feel of more expensive options. Value for Money: The DU6900 offers a good balance of features and affordability, making it an attractive choice for budget-conscious buyers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smart internet device / secondary monitor
on October 22, 2024
Posted by: CheapBargainHunter
Many points I learned: broadcasting/streaming quality, bells and whistles. Good sound and overall met my needs as one device for nearly all other mobile device/internet-surfing/entertainment. I do not use/afford to pay for games. No more TV for many years to come.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy! Pretty happy
on October 22, 2024
Posted by: RLCCL
Great price and beautiful TV. updated remote control, and crisp color, can’t complain. I have a frame TV and two other Samsung TVs and this is the great value and the performance is pretty competitive .
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 22, 2024
Posted by: Shopper008
[This review was collected as part of a promotion.] I used this tv for years in the military until it was broken by military movers. I immediately bought a new one once the insurance came through. Never had an issue with quality or sound the entire time I owned it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on October 23, 2024
Posted by: JC23
from Las vegas NV
I bought 2 of the samsung 50 inch crystal uhd du6900 televisions and I have to say I am disappointed in them. The picture quality isn't what I expect from a samsung television. When watching football or even basketball games the picture is fine when the camera is up. Close but when the camera pans out the picture gets almost a slight fuzzy look or something it's hard to describe but it makes it unpleasant to watch. I really like samsung televisions but this particular model has been a disappointment for me. I have tried adjusting the sharpness,color, brightness ect and it hasn't helped much.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, October 24, 2024
Hi JC23,
Thank you for sharing your thoughts on the picture quality of your DU6900 TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
In addition to fine-tuning your TV's Expert Picture Settings, you can also select the Picture Mode that provides the best viewing experience. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your DU6900 TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
In addition to fine-tuning your TV's Expert Picture Settings, you can also select the Picture Mode that provides the best viewing experience. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
SMART and INCLUSIVE TV
on October 24, 2024
Posted by: WhoDat42
[This review was collected as part of a promotion.] For starters, I wake up every morning and press the Samsung TV button that takes me to my local channels. My loft removed cable recently, so it's great to just have my news in the morning on one-click, as quick and easy as needed for before my morning coffee.
I work remotely, so I love the screensaver/energy mode that I constantly see come up when I'm not actively using my TV.
For shows and movies, you can download any of the streaming apps and have them set with the click of a button AND you can even use the browser to search for any clarifying questions.
I work remotely, so I love the screensaver/energy mode that I constantly see come up when I'm not actively using my TV.
For shows and movies, you can download any of the streaming apps and have them set with the click of a button AND you can even use the browser to search for any clarifying questions.
One of my ABSOLUTE favorite features is the gaming console connections. It automatically recognizes and saves my PlayStation 4 and I even have my Switch saved as well for quickly switching over consoles after/during game play. I prefer using this TV which is much smaller than my projector, but that is due to the graphics! Skyrim and Pokemon really come to life.
My only downside, is that I didn' t go for the bigger size!!
Value
4
Written by a customer while visiting Samsung US