Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,545 Reviews)
Rating breakdown 1,545 reviews
5 Stars
1,065
4 Stars
260
3 Stars
103
2 Stars
54
1 Star
63
82%of customers recommend this product.
(
309 out of
379)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
1
It has all of the features but none of them work..
on April 19, 2025
Posted by: Dave
from Hudson valley New York
I bought this TV about 4 months ago I absolutely loved it!!!! 4 months later it just stopped working. I am very disappointed and I will never buy it again.... Hi
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Brand Ambassador, April 21, 2025
Dave,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV!
on April 19, 2025
Posted by: Love2watchTVinbed
[This review was collected as part of a promotion.] We just upgraded to this tv and we love it! It’s easy to scroll the apps, we stream some channels with ease. The HD quality is outstanding as well. The 65 inch fits perfect in our bedroom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has a Great picture
on April 19, 2025
Posted by: Mina
I enjoy my new Samsung 50" TV. Sound, picture so cristal clear. can't complaint i just LOVE it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great deal for a great price.
on April 19, 2025
Posted by: TV Guy 60623
Easy to use. Great screen. It is compatible with our current system
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on April 19, 2025
Posted by: Alisha
[This review was collected as part of a promotion.] It has a great picture very vibrant. Great quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity of picture is great Love bright colors
on April 19, 2025
Posted by: Waterlou
[This review was collected as part of a promotion.] Watch movies play games use tv for you tube video and as computer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a lot features
on April 19, 2025
Posted by: MsJackson
[This review was collected as part of a promotion.] I love that it have its on streaming like movies and series and live tv, sports. I really enjoy it HD is great too If you need any help it is a rea were you can get help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the clear pic
on April 19, 2025
Posted by: LoveTV
[This review was collected as part of a promotion.] Watch it daily when I never watched much tv. Keeps me watching for hour pic so realistic will continue to buy Samsung products
Value
5
Written by a customer while visiting Samsung US