Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Beautiful screen ideal size for my use
on August 10, 2024
Posted by: Elisevenstone
[This review was collected as part of a promotion.] I mainly use my TV for streaming shown and movies. On that beautiful screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid tv great buy
on August 11, 2024
Posted by: Cable cord cutter
from Florida
Purchased over a month ago to replace an older Samsung 32 on our pourch. Love the bigger screen and the ease of downloading apps as we cut the cord on cable. The Newer tv's have stronger Wifi.Our older 32 was first gen Wifi and hard to keep conected as not able to use 5g. I give it to Samsung to build dependable units as we also installed them in our RV.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture
on August 11, 2024
Posted by: Goodpic24
[This review was collected as part of a promotion.] Worked great with xbox series x
The sound quality was great when set to surround sound mode.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features lo
on August 15, 2024
Posted by: Sum12close
[This review was collected as part of a promotion.] The display looks amazing, colors and reproduction of image is very impressive. The features are very intuitive and enhance the viewing experience.I am enjoying this TV immensly. The clarity, the HD, another channel Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The TV of your dreams
on August 16, 2024
Posted by: Sage3636
[This review was collected as part of a promotion.] Our family room is the busiest and happiest, this I can bet. Between the fluid clearness of everyday watching to the crisp realness of video gaming, you can't get any better then the Samsung crystal UHD TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear amazing picture
on August 18, 2024
Posted by: RhiaMo87
[This review was collected as part of a promotion.] Movies and gaming mostly used for. Great experience using. Love the quality!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the Price
on August 20, 2024
Posted by: Sonylover
[This review was collected as part of a promotion.] Great looking tv for movies and games. Really fast, user friendly, dashboard.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV
on August 20, 2024
Posted by: Flex
from Texas
Beautiful picture and nice interface. The HDMI (ARC) Sound output doesn't work with any receivers so far. Only Bluetooth seems to transfer audio. So far my only complaint.
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy Samsung Advisor, August 21, 2024
Hi Flex,
Thank you for your purchase. When connected to an external device via HDMI, please ensure you have these settings enabled:
1) Set Sound Output to the external speaker by going to Settings > All Settings> Sound > Sound Output.
2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Thank you for your purchase. When connected to an external device via HDMI, please ensure you have these settings enabled:
1) Set Sound Output to the external speaker by going to Settings > All Settings> Sound > Sound Output.
2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US