Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,682 Reviews)
Rating breakdown 1,682 reviews
5 Stars
1,159
4 Stars
276
3 Stars
111
2 Stars
59
1 Star
77
79%of customers recommend this product.
(
333 out of
419)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
This product has great features lo
on August 15, 2024
Posted by: Sum12close
[This review was collected as part of a promotion.] The display looks amazing, colors and reproduction of image is very impressive. The features are very intuitive and enhance the viewing experience.I am enjoying this TV immensly. The clarity, the HD, another channel Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The TV of your dreams
on August 16, 2024
Posted by: Sage3636
[This review was collected as part of a promotion.] Our family room is the busiest and happiest, this I can bet. Between the fluid clearness of everyday watching to the crisp realness of video gaming, you can't get any better then the Samsung crystal UHD TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear amazing picture
on August 18, 2024
Posted by: RhiaMo87
[This review was collected as part of a promotion.] Movies and gaming mostly used for. Great experience using. Love the quality!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the Price
on August 20, 2024
Posted by: Sonylover
[This review was collected as part of a promotion.] Great looking tv for movies and games. Really fast, user friendly, dashboard.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV
on August 20, 2024
Posted by: Flex
from Texas
Beautiful picture and nice interface. The HDMI (ARC) Sound output doesn't work with any receivers so far. Only Bluetooth seems to transfer audio. So far my only complaint.
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy Samsung Advisor, August 21, 2024
Hi Flex,
Thank you for your purchase. When connected to an external device via HDMI, please ensure you have these settings enabled:
1) Set Sound Output to the external speaker by going to Settings > All Settings> Sound > Sound Output.
2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Thank you for your purchase. When connected to an external device via HDMI, please ensure you have these settings enabled:
1) Set Sound Output to the external speaker by going to Settings > All Settings> Sound > Sound Output.
2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
'Crystal' clear picture, and fast response time.
on August 21, 2024
Posted by: DarthLegion
[This review was collected as part of a promotion.] I mainly use this TV for gaming and streaming, with Nice crisp clear Picture, decent sound quality and fast responsiveness from the remote to TV it makes for a excellent monitor.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture and so many apps
on August 25, 2024
Posted by: NancyPants
[This review was collected as part of a promotion.] I upgraded and boy was it worth it. I love my Samsung. It has a quick OS and so many options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 26, 2024
Posted by: Myfavs
[This review was collected as part of a promotion.] We use it for streaming gaming movies and it has great graphics and amazing sound quality.
Value
5
Written by a customer while visiting Samsung US